Charbax | Plat4mation: ServiceNow Elite Partner Transforming Enterprise Workflows at Swiss IT Forum @charbax | Uploaded September 2024 | Updated October 2024, 1 week ago.
Plat4mation, a company introduced at the Swiss IT Forum in Geneva. Plat4mation is an elite partner of ServiceNow, a widely recognized enterprise service platform. As a ServiceNow partner, they focus on helping clients implement services to streamline workflows, reduce overhead, and automate processes. Benedikt works in sales and account management, primarily serving clients in the Swiss-German region, but Plat4mation operates across Switzerland, with offices in Lausanne and Zurich.
Originally founded in the Netherlands 11 years ago, Plat4mation has expanded its reach significantly. The company now operates in over 10 countries, including Austria, Germany, the United States, and Spain, and serves a wide range of enterprise customers. In Switzerland alone, they have over 50 employees and a global workforce of around 500 people. Their growth and success are largely attributed to their exclusive focus on ServiceNow, which allows them to develop deep expertise and tailor solutions for their clients.
ServiceNow is a comprehensive enterprise service platform designed to make processes easier for large companies, particularly in areas like IT service management, customer service management, risk, compliance, and HR. Plat4mation prides itself on being a top-tier partner of ServiceNow, offering three main pillars of service: advisory services to define strategy and roadmaps, technical implementation of solutions, and ensuring that underlying processes are considered and optimized to get the most out of the ServiceNow platform.
The versatility of ServiceNow enables it to integrate with various other enterprise systems, acting as a central "platform of platforms." Plat4mation works with HR platforms like SAP Concur and SAP SuccessFactors, as well as financial systems, to create efficient workflows that connect different data sources and processes. This integration helps clients automate tasks such as onboarding and offboarding employees, managing resources, and handling compliance requirements, all within a unified platform.
A significant advantage of Plat4mation's service is its ability to customize solutions based on the needs of their clients. While some clients utilize out-of-the-box modules from ServiceNow, others require highly tailored applications. Plat4mation has developed specific applications for clients like the Swiss Ministry of Foreign Affairs, where they created a system to streamline processes for managing the relocation of ambassadors, which was previously a manual and error-prone task. This level of customization sets Plat4mation apart, demonstrating their ability to build unique solutions that meet specialized client requirements.
What distinguishes Plat4mation from competitors is their exclusive focus on ServiceNow. They do not offer or develop solutions outside of the ServiceNow platform, which allows them to provide unparalleled expertise and dedication. This specialization ensures that their team is highly skilled in maximizing the potential of ServiceNow for clients across different industries and use cases. Their low-code and no-code development capabilities further enhance their ability to create tailored solutions efficiently.
In terms of consultancy, Plat4mation takes a customer-centric approach, sitting down with clients to thoroughly understand their needs and processes before implementing solutions. This is critical for ensuring that the ServiceNow implementation aligns with the client’s goals and maturity level, allowing them to get the most value from the platform. Their consultancy services include everything from advisory to managing the service instance, ensuring long-term success for clients.
Internally, Plat4mation also utilizes ServiceNow to optimize its own processes, serving as a testament to the platform's capabilities. They use ServiceNow's functionalities extensively, both out-of-the-box and through custom-developed apps, which allows them to continually refine and enhance their solutions. This experience helps them provide more effective recommendations to their clients, ensuring that they benefit from best practices and proven strategies in using the ServiceNow platform.
Description by Chatgpt.
This video was filmed at Swiss IT Forum(s) 2024 in Geneva Switzerland, check out all my Swiss IT Forum videos here: youtube.com/playlist?list=PL7xXqJFxvYvgk4upSBTibrBuMcgvNjlEq
This video was filmed using the DJI Pocket 3 ($669 at amzn.to/4aMpKIC using the dual wireless DJI Mic 2 microphones without a lapel amzn.to/3XIj3l8 ), watch all my DJI Pocket 3 videos here youtube.com/playlist?list=PL7xXqJFxvYvhDlWIAxm_pR9dp7ArSkhKK
Join youtube.com/charbax/join for Early Access to my videos as soon as I upload them before they go public.
Plat4mation, a company introduced at the Swiss IT Forum in Geneva. Plat4mation is an elite partner of ServiceNow, a widely recognized enterprise service platform. As a ServiceNow partner, they focus on helping clients implement services to streamline workflows, reduce overhead, and automate processes. Benedikt works in sales and account management, primarily serving clients in the Swiss-German region, but Plat4mation operates across Switzerland, with offices in Lausanne and Zurich.
Originally founded in the Netherlands 11 years ago, Plat4mation has expanded its reach significantly. The company now operates in over 10 countries, including Austria, Germany, the United States, and Spain, and serves a wide range of enterprise customers. In Switzerland alone, they have over 50 employees and a global workforce of around 500 people. Their growth and success are largely attributed to their exclusive focus on ServiceNow, which allows them to develop deep expertise and tailor solutions for their clients.
ServiceNow is a comprehensive enterprise service platform designed to make processes easier for large companies, particularly in areas like IT service management, customer service management, risk, compliance, and HR. Plat4mation prides itself on being a top-tier partner of ServiceNow, offering three main pillars of service: advisory services to define strategy and roadmaps, technical implementation of solutions, and ensuring that underlying processes are considered and optimized to get the most out of the ServiceNow platform.
The versatility of ServiceNow enables it to integrate with various other enterprise systems, acting as a central "platform of platforms." Plat4mation works with HR platforms like SAP Concur and SAP SuccessFactors, as well as financial systems, to create efficient workflows that connect different data sources and processes. This integration helps clients automate tasks such as onboarding and offboarding employees, managing resources, and handling compliance requirements, all within a unified platform.
A significant advantage of Plat4mation's service is its ability to customize solutions based on the needs of their clients. While some clients utilize out-of-the-box modules from ServiceNow, others require highly tailored applications. Plat4mation has developed specific applications for clients like the Swiss Ministry of Foreign Affairs, where they created a system to streamline processes for managing the relocation of ambassadors, which was previously a manual and error-prone task. This level of customization sets Plat4mation apart, demonstrating their ability to build unique solutions that meet specialized client requirements.
What distinguishes Plat4mation from competitors is their exclusive focus on ServiceNow. They do not offer or develop solutions outside of the ServiceNow platform, which allows them to provide unparalleled expertise and dedication. This specialization ensures that their team is highly skilled in maximizing the potential of ServiceNow for clients across different industries and use cases. Their low-code and no-code development capabilities further enhance their ability to create tailored solutions efficiently.
In terms of consultancy, Plat4mation takes a customer-centric approach, sitting down with clients to thoroughly understand their needs and processes before implementing solutions. This is critical for ensuring that the ServiceNow implementation aligns with the client’s goals and maturity level, allowing them to get the most value from the platform. Their consultancy services include everything from advisory to managing the service instance, ensuring long-term success for clients.
Internally, Plat4mation also utilizes ServiceNow to optimize its own processes, serving as a testament to the platform's capabilities. They use ServiceNow's functionalities extensively, both out-of-the-box and through custom-developed apps, which allows them to continually refine and enhance their solutions. This experience helps them provide more effective recommendations to their clients, ensuring that they benefit from best practices and proven strategies in using the ServiceNow platform.
Description by Chatgpt.
This video was filmed at Swiss IT Forum(s) 2024 in Geneva Switzerland, check out all my Swiss IT Forum videos here: youtube.com/playlist?list=PL7xXqJFxvYvgk4upSBTibrBuMcgvNjlEq
This video was filmed using the DJI Pocket 3 ($669 at amzn.to/4aMpKIC using the dual wireless DJI Mic 2 microphones without a lapel amzn.to/3XIj3l8 ), watch all my DJI Pocket 3 videos here youtube.com/playlist?list=PL7xXqJFxvYvhDlWIAxm_pR9dp7ArSkhKK
Join youtube.com/charbax/join for Early Access to my videos as soon as I upload them before they go public.
