Uploaded October 2015 | Updated September 2026, 3 weeks ago
Learn all the English you need to leave natural, effective voice mail messages on the phone. I'll give you all the grammar, vocabulary, and expressions you need. I'll also teach you my six-step process for leaving effective messages. If you follow my method, your messages will be clear, polite, and will sound natural. So don't be nervous anymore -- watch, learn, and start speaking more confidently immediately! If you need more help, you can watch my other lesson on English for the phone at youtube.com/watch?v=6qSXlTPr2HA
Take the quiz on this lesson at: engvid.com/phone-english-leaving-voicemail
TRANSCRIPT
Hello, everybody. My name is Benjamin, and I'm here to help you become more confident with your spoken, written, and listening English. Okay? Today we're going to be doing a lesson to increase your confidence on the telephone, because it's incredibly important when you start entering a new country and you want to speak English to get a job, you need to be able to speak on the phone to be able to get that job or do what you are doing.
So, today, we're going to talk about how you leave a message with a person, times when you want to leave... When you want to be phoned back, and how to leave a message on an answering machine. Okay? So we're doing on a person, on an answering machine, and when you want to be phoned back. Okay? Great.
So, when we are speaking to someone on the phone and we do not get the person we want to speak to... I want to speak to Mark, but his friend, Dan, is there. So, I say to Dan: "Can you ask him"-as in Mark-"to call me back?" I want Mark to call me back; to telephone me back. Okay? "Can you ask him", so I have my verb, and then I have my indirect object here: "to call me back". Okay? That's one way of doing it.
Second way, if I don't need Mark to call me back, but I want Mark to know that I have phoned him, I could just say: "Can you just tell him/her", in this case: "Can you just tell Mark that I called?" or "I called"? Okay? "That" is optional. Okay? "Can you just tell Mark that I called?"
Or, if I want to know if Mark is still meeting me at the pub tonight, at the bar, I could say: "Can you just ask him if we're still on for meeting at the pub later tonight?" Okay? "Can you just ask him if we're still on for"? "Still on for" being an arrangement to see if that arrangement is still correct. Okay? "Can you just ask him if we're still on for"? If we are continuing with that plan.
Or, again, this is a way of saying that I called, I can say: "Can you say that Benjamin called?" Okay? Good.
Now, with this one of phoning back, it might be that there's a specific time that I want Mark to phone me. So, if I want Mark to phone me on Wednesday, I will say to his friend, Dan: "Dan, can you ask him to call me back on", I've got a set day, so I'm going to say: "Wednesday". Okay? Or, I could use a date, so I could say: "On the 21st of November". Okay? So I want him to ring me on that day; it's one particular day.
Now, "by" is a deadline. I need Mark to call me by, no later than... He must call me by; not after, he needs to call me before. "By", he needs to call me by 3pm today. He needs to call me no later than Thursday. He needs to call me by the 18th. He needs to call me by December. Okay? So, "by" is a deadline; the latest time he can call me.
"In", "in" is a... He needs to call me in this time, here. In the morning. Okay? It's in this time. If it's the month, then maybe he needs to call me in November. Okay? It's a time that he needs to call me in. Okay? "In": "in November", "in the morning", "in the evening". Maybe I work in the day, so he needs to call me in the part of the day of the evening. Good.
And last one, if I'm a very, very busy person... Okay? I need him to call me at 8pm. 8pm is the only time I will listen to Mark calling me. Okay? So: "Dan, please tell Mark to call me at 8pm." or "8 in the evening". Okay? Then I have left my message, and I just go and wait for my call. So, I'll go and see if Mark has phoned me.
Mark didn't call me back, so I'm going to have to ring him, and see if he picks up. Ah, it's gone straight to his voicemail, so now I need to leave him a message on his phone. Okay? So this is kind of a standardized form for how to leave a message on your phone. You don't need to do all of these if you're calling a friend. So if I'm calling Mark, maybe I just say: "Hi there, Mark. It's Benjamin. Sorry to miss you", because I missed him; I didn't connect with him, I didn't call him: "Sorry to miss you. I hope to still see you tomorrow night." Okay? So he already knows me; I don't need to tell him how he knows me. And he knows my number because he's my friend, and I'm just telling to... Calling him about an arrangement.
Learn all the English you need to leave natural, effective voice mail messages on the phone. I'll give you all the grammar, vocabulary, and expressions you need. I'll also teach you my six-step process for leaving effective messages. If you follow my method, your messages will be clear, polite, and will sound natural. So don't be nervous anymore -- watch, learn, and start speaking more confidently immediately! If you need more help, you can watch my other lesson on English for the phone at youtube.com/watch?v=6qSXlTPr2HA
Take the quiz on this lesson at: engvid.com/phone-english-leaving-voicemail
TRANSCRIPT
Hello, everybody. My name is Benjamin, and I'm here to help you become more confident with your spoken, written, and listening English. Okay? Today we're going to be doing a lesson to increase your confidence on the telephone, because it's incredibly important when you start entering a new country and you want to speak English to get a job, you need to be able to speak on the phone to be able to get that job or do what you are doing.
So, today, we're going to talk about how you leave a message with a person, times when you want to leave... When you want to be phoned back, and how to leave a message on an answering machine. Okay? So we're doing on a person, on an answering machine, and when you want to be phoned back. Okay? Great.
So, when we are speaking to someone on the phone and we do not get the person we want to speak to... I want to speak to Mark, but his friend, Dan, is there. So, I say to Dan: "Can you ask him"-as in Mark-"to call me back?" I want Mark to call me back; to telephone me back. Okay? "Can you ask him", so I have my verb, and then I have my indirect object here: "to call me back". Okay? That's one way of doing it.
Second way, if I don't need Mark to call me back, but I want Mark to know that I have phoned him, I could just say: "Can you just tell him/her", in this case: "Can you just tell Mark that I called?" or "I called"? Okay? "That" is optional. Okay? "Can you just tell Mark that I called?"
Or, if I want to know if Mark is still meeting me at the pub tonight, at the bar, I could say: "Can you just ask him if we're still on for meeting at the pub later tonight?" Okay? "Can you just ask him if we're still on for"? "Still on for" being an arrangement to see if that arrangement is still correct. Okay? "Can you just ask him if we're still on for"? If we are continuing with that plan.
Or, again, this is a way of saying that I called, I can say: "Can you say that Benjamin called?" Okay? Good.
Now, with this one of phoning back, it might be that there's a specific time that I want Mark to phone me. So, if I want Mark to phone me on Wednesday, I will say to his friend, Dan: "Dan, can you ask him to call me back on", I've got a set day, so I'm going to say: "Wednesday". Okay? Or, I could use a date, so I could say: "On the 21st of November". Okay? So I want him to ring me on that day; it's one particular day.
Now, "by" is a deadline. I need Mark to call me by, no later than... He must call me by; not after, he needs to call me before. "By", he needs to call me by 3pm today. He needs to call me no later than Thursday. He needs to call me by the 18th. He needs to call me by December. Okay? So, "by" is a deadline; the latest time he can call me.
"In", "in" is a... He needs to call me in this time, here. In the morning. Okay? It's in this time. If it's the month, then maybe he needs to call me in November. Okay? It's a time that he needs to call me in. Okay? "In": "in November", "in the morning", "in the evening". Maybe I work in the day, so he needs to call me in the part of the day of the evening. Good.
And last one, if I'm a very, very busy person... Okay? I need him to call me at 8pm. 8pm is the only time I will listen to Mark calling me. Okay? So: "Dan, please tell Mark to call me at 8pm." or "8 in the evening". Okay? Then I have left my message, and I just go and wait for my call. So, I'll go and see if Mark has phoned me.
Mark didn't call me back, so I'm going to have to ring him, and see if he picks up. Ah, it's gone straight to his voicemail, so now I need to leave him a message on his phone. Okay? So this is kind of a standardized form for how to leave a message on your phone. You don't need to do all of these if you're calling a friend. So if I'm calling Mark, maybe I just say: "Hi there, Mark. It's Benjamin. Sorry to miss you", because I missed him; I didn't connect with him, I didn't call him: "Sorry to miss you. I hope to still see you tomorrow night." Okay? So he already knows me; I don't need to tell him how he knows me. And he knows my number because he's my friend, and I'm just telling to... Calling him about an arrangement.
![Improve Your Business English Vocabulary: 40 PROFESSIONAL ENGLISH WORDS
Join me to learn 40 new words. By learning nouns, adjectives, adverbs, and antonyms (opposites) together, you’ll learn a lot more useful vocabulary at once than if you were trying to learn these words separately. This combined vocabulary, grammar, and pronunciation lesson will help you understand and use advanced English words more fluently in professional situations. After watching the video, test your knowledge with the quiz: https://www.engvid.com/business-english-vocabulary-40-professional-english-words/
Sign up for private lessons at my website: https://HoneYourEnglish.com
More of my business English videos:
25 Business English Idioms https://youtu.be/7N0ZtL9W37M
Professional English: 17 Expressions to Use in Meetings https://youtu.be/3ojnrom_hkg
In this lesson:
0:00 – 10 NOUNS –
1:26 charm
1:50 consistency
2:39 creativity
3:06 enthusiasm
3:33 flexibility
4:18 formality
4:53 patience
5:49 persistence
6:14 success
6:29 warmth
7:12 – 10 ADJECTIVES –
7:46 charming
8:14 consistent
8:32 creative
8:54 enthusiastic
9:12 flexible
9:45 formal
10:17 patient
10:45 persistent
11:35 successful
11:55 warm
12:39 – 10 ANTONYMS –
13:12 repulsive
13:52 inconsistent
14:16 uncreative
14:45 unethusiastic
15:12 inflexible
15:27 informal
TRANSCRIPT
Hi and welcome back to engVids. Im your teacher today, Benjamin. Lets go. What we doing today?
We are looking at 10 super useful nouns to begin with that you can use in all areas of
life really, but Ive especially chosen these words because I feel that they would be useful
to you in the world of work. Okay. So, in this lesson, we will explore the meanings
of these nouns, which are great for giving compliments and, you know, telling someone
that theyve done a good job and are doing a good job. We will then look at how they
are used as adjectives. The opposite qualities, the antonyms, when they... So, what is the
opposite of charming, for example. And then we will look at adverbs, how these nouns go
into adverbs. And I feel that using adverbs is a really good way of showing sophistication
in your language, which is whats needed to get top grades in whether youre a native
speaker of English or an ESL learner doing some kind of exam. So, thanks for watching.
Lets get down to work.
Charm. Think of Prince Charming. Yep. He makes everyone feel good. He enters the party and
immediately every single person he speaks to leaves the conversation feeling better
about themselves. Charm means to give delight. Sounds good? I wouldnt mind a bit of that.
Consistency. Consistency. Could you repeat that at home for me? Consistency. Excellent.
Now, consistency as a character quality is when you do the same thing day in, day out,
again and again. So, if you... Your consistency, how are you with getting places on time? Is
your punctuality, would you say that you are consistent? Yep. So, the consistency is the
ability to do something again and again and again in the same way. I said consistent,
which well come to in a moment, is the adjective.
Creativity. Creativity is, some of you will already know, its the ability to kind of
come up with new ideas. Artists, painters, musicians are full of creativity. Theyre
full of ideas. And if you check out my video on creative writing, youll get some ideas
for developing your creativity.
Enthusiasm. Yep. Do I approach this lesson going, Oh no, Ive got to speak to those
guys on engVid again. Or no, Im like, Yes, Ive got something cool to teach them. Lets
go. Im going to roll up my sleeves and get down to work. Full of enthusiasm, the desire
to get fully involved in life and every single moment along the way.
Flexibility. If someone says, Can we change a plan? Are you able to go, Yeah, okay.
Yeah. No, lets... Well stop doing that and were going to do this instead.
Flexibility. Yep. If youre flexible, you can bend. Yep. Youre very good at yoga. Thats
physical flexibility. Yep. The other type of flexibility is being able to move and be
adaptable in the way you do things. Okay. You can see the relevance for business English.
Thank you very much for your flexibility if someone changes a plan.
Okay. Formality. Formality is how smart something is. I would appreciate a degree of formality
in your appearance on Monday morning. A degree of I would appreciate it if you could be quite
smart on Monday. So, the level of formality is how smart or the opposite extreme, how scruffy,
not smart, as in physical clothing, et cetera, you present yourself. Formality.
Patience. Yep. If something bad happens, if someone makes a mistake, are you able to say,
Never mind. Yep. Better luck next time or Im sure it wont cause too much of a problem.
I was speaking to a friend back home a couple of weeks ago. […]
15:43 impatient
16:04 irresolute
16:58 unsuccessful
17:18 cold
17:59 – 10 ADVERBS –
18:28 charmingly
18:41 consistently
18:57 creatively
19:28 enthusiastically
19:48 flexibly
20:10 formally
20:21 patiently
20:35 persistently
20:52 warmly Improve Your Business English Vocabulary: 40 PROFESSIONAL ENGLISH WORDS](https://i.ytimg.com/vi/uwOIoTvx5TY/mqdefault.jpg)
![Improve Your Creative Writing: Why & How
Express yourself beautifully in your texts and emails. Watch to learn how to become the person who everyone notices can say just the right words in just the right ways. By practicing creative writing of different types, you will develop the skill of elegant expression. In this class, we’ll talk about why this is an important and beneficial skill to have, what you will need to improve your abilities in this area, and then I’ll tell you exactly what you can do to start improving. Today’s world is filled with people merely consuming content and saying the same things. Instead, why not use your words effectively to express your unique, personal experience of the world? https://www.engvid.com/improve-your-creative-writing-why-how/
Watch all of my writing lessons with this playlist: https://www.youtube.com/playlist?list=PLpRs5DzS7VqrjUdFSZopiDfBDeLaypkbs
Get extra help at my website: https://HoneYourEnglish.com
In this video:
00:00 Become a better creative writer
00:49 1. Make a commitment
02:40 2. Why bother?
03:25 3. Keep a diary
05:35 4. Why do creative writing?
07:28 5. How do I start writing?
13:09 6. Draw on your own experience
TRANSCRIPT
Have you ever noticed how there are some people who always express themselves beautifully in their texts, their WhatsApps, their emails? They put thought into each one, and each one you kind of look forward to getting. Maybe they choose their emojis very carefully, maybe they choose their... Just what they write and it hits the right note. Well, thats because theyve spent time thinking about how they write. And what Im going to be doing today is sharing some ideas with you about how you can start nurturing your own writing. Sound good? Cool. Lets carry on. In case you dont know me, my names Benjamin. Im one of the teachers from engVid.
Okay, so if you really want to get good at something, you need to practice. Yep, Ive said that before. So, if you want to get good at writing, the main thing youre going to need to do is set aside some daily time for writing. Now, according to your sort of commitments and schedule, you will know when the best time is. Maybe youre more productive in the morning, maybe there are less distractions late at night. One famous writer, Burleigh Doherty, used to put her children to bed and then put a fire... Put a log on the fire, and she would write until the log had burnt all the way down. So, that was her daily practice. It was in the evening when there were no distractions. And in todays age, there are a lot of distractions. Our phone is a constant source of distraction, messaging us, and theres always something to look at and do on your phone. Well, if youre going to develop your writing practice, youre going to need to put your phone down at times to concentrate on it. So, find a time that works for you and stick to it. Like, Ive tried this before, okay, and its not easy because you always have a million things that you need to do that will always be an urgent to-do list. But thats not going away, yeah? That will be with us until the day we die. Theres always going to be things to do. What you need to do is be able to prioritize and switch off some of those needs and demands on our time so that you make the time for your writing. Why would you bother doing that? I hear you ask. Well, Im not guaranteeing that youre going to be like J.K. Rowling with Harry Potter and be a blockbuster bestseller, okay? There are no guarantees that anything will get published. You have to want to develop your writing because you want to do it, yeah, for the simple pleasure of being able to communicate articulately, concisely exactly what you want to be able to write, let alone requirements for good use of English at work and at exam level. So, theres two types of writing, really. Theres reflection, sort of diary writing, and creative writing, and Im going to look at both.
So, I was reading a quote earlier today by... Who was it? Oscar Wilde, that was it. And he said, I always take my diary on a train with me because if I get bored... Im paraphrasing now. If I get bored, I want to have something sensational to read about. So, a diary can provide a record that will last a long, long, long, long time. Yep. You might find that your children read your diary in many years down the line. And the process of writing a diary, so at the end of the day, writing down whats happened, and your thoughts, and anything else you want to put in there can be therapeutic. Yep. Youre getting stuff off your chest. Yep. Any kind of worries and things, you can write down, and by writing them down, it seems to lessen that stress. You might find that you sleep better. So, its not actually that good for us to be looking at blue screens before we go to sleep, but if you can get into the habit of writing a diary, its not always practical. You might find that you sleep better. […] Improve Your Creative Writing: Why & How](https://i.ytimg.com/vi/uyk_WFe6eTE/mqdefault.jpg)






![Making Business Decisions in English: Key Phrases
Sound more professional in meetings by using these phrases for discussing business options and decisions. We will explore phrases like “Let’s look at the bigger picture” to encourage long-term thinking, and “We need to develop a clear strategy” for more formal situations. Address practical concerns by asking, for example, “Realistically, do we have the budget for this?” The lesson has many more phrases like this for you to learn and use. In addition, I’ll teach you powerful adverb-adjective combinations like “potentially disastrous” and “relatively stable,” which can add depth and precision to your business conversations. This lesson equips you with practical language tools that will help you sound more professional and confident when discussing options in any business setting. https://www.engvid.com/making-business-decisions-in-english-key-phrases/
Sign up for private business English coaching on my website: https://HoneYourEnglish.com
More of my lessons about business English:
Essential English for Teamwork & Sharing Ideas https://youtu.be/mRf8d0T_byY
Improve Your Business English Vocabulary: 40 Professional English Words https://youtu.be/uwOIoTvx5TY
In this lesson:
0:00 Business English: Phrases for Discussing Options
1:12 Well, looking at this from a long-term perspective...
2:21 I think we should probably look at the bigger picture here.
2:34 We need to develop a clear strategy.
3:10 Well, we do have a number of options.
3:37 How would it work if...
4:07 I think our options are quite clear here actually
5:24 Theres no point... if we cant...
5:47 Realistically, do we have the budget for this?
6:07 potentially disastrous
7:04 seriously worrying
7:14 irretrievably damaging
8:12 relatively stable
8:51 surprisingly quick
9:00 increasingly diverse
9:32 I think were in a really strong position here.
9:47 Okay, so the general consensus seems to be...
10:01 Is there anything else we need to think about?
10:09 Thanks, everyone!
TRANSCRIPT:
Hey, you found us. Here we are. In todays lesson, were going to be looking at discussing
options. So, this is something we do all of the time. Last night, I was having a conversation
with a friend about which aeroplane to catch. Should I catch the one on Sunday night or
the one on Tuesday night? And for a situation like this, there are certain phrases we can
use to think about the advantages, the disadvantages. Now, in a work situation, especially if you
are using English and its not your native language, its useful to think about the phrases
that you might have to use in a meeting or a phone call, so youre preparing yourself
ahead of time. And todays lesson will give you some phrases that you can take away right
down, and then when you have your next meeting where youre discussing what your company
should do, an important decision, then you can use some of these phrases.
So, to start with, its nice to have the big picture, yeah? What is the overall situation
here? And you can actually ask your colleagues or your friends to think about the big picture.
Well, looking at this from a long-term perspective, yeah? So, not thinking about next week, the
week after, whats going to be a little bit inconvenient. Were thinking about, okay,
two months down the line, which action will have created the most good? For example, with
this choice about which airplane. So, Im in Canada now, and I have to go back to the
UK, and we were deciding should I go back earlier or later? Now, going back earlier
would have been easier for my family, but Ive decided to make some more videos for
you guys, so Im staying on a little bit longer, okay? So, here we are. Thank you, wife.
Okay, next phrase. I think we should probably look at the bigger picture here, okay? Its the
same thing. Were asking people to think about the long-term, yeah? We need to develop a clear
strategy. So, this is a formal phrase, and you wouldnt use it with friends, say, on a road trip
to, I dont know, Ibiza, even though to go to Ibiza, youre going to need to get on a ferry
or a plane. Yep, strategy. This is the language of business. So, once youve decided what is the
correct decision for the long-term, then how are you going to get from A to B? Now, if we want to
indulge in this decision between A and B, we can have a great big discussion.
Well, we do have a number of options, yeah? Options, different choices. What are they?
We can either do this or we can do this, or we could do option C, and then were starting to
think, well, what would happen if you decided A or B or C? How would it work if? Its thinking
about what exactly would happen. So, if I were to leave early, then I havent made all these videos
that I was hoping to make. If I did this one, if I did this one, and Im thinking about all
the different people involved in this decision, who its going to affect.
If this starts getting a little bit confusing, then we can try and simplify matters. […] Making Business Decisions in English: Key Phrases](https://i.ytimg.com/vi/xccf7uoQlPM/mqdefault.jpg)

![British English & North American English: Pronunciation & Accent Differences
Listen to the main differences in pronunciation between English native speakers from England and from Canada in this special video! @Learn English with Emma [engVid] joins me to talk about some of the differences between the sounds of English in the UK and in the US & Canada. While each of these places has a wide variety of regional accents and dialects, we talk about some of the biggest differences between some of the most common accents in England and in North America. We’ll pronounce the same words and sentences, so that you can hear the differences and similarities clearly.
Make sure you subscribe to Emma’s amazing channel: @Learn English with Emma [engVid]
And watch the second part of this video, where we talk about cultural differences between the UK and North America: https://youtu.be/VZrrmR9PF3g
Test yourself with the quiz: https://www.engvid.com/british-north-american-english-accent-differences/ British English & North American English: Pronunciation & Accent Differences](https://i.ytimg.com/vi/yxC44ISaBNM/mqdefault.jpg)