Uploaded August 2025 | Updated September 2026, 2 weeks ago
Brett Davis, NIRVC’s CEO, Angie Morell, Chief Sales Officer, and Ted Cook, Director of Training, answer your top questions about Entegra Class A diesel production moving to Tiffin Motorhomes.
Own an Entegra or thinking about buying? You need to see this!
Have more questions? Drop them in the comments — Ted Cook, the engineer behind the original Travel Supreme that became Entegra, is here at NIRVC for the long haul. We are more confident than ever in serving Entegra owners.
Chapters:
00:00 - Intro
03:38 - When will we see the new coaches?
04:40- Will there still be an Entegra brand under Tiffin, or will there be an Aspire model branded as a Tiffin?
05:48 - Is Tiffin taking on Entegra long enough to help sell remaining model year coaches, but planning a complete shut down of the line?
08:18 - Will the new Entegra line be built on its own production line, or on the existing Tiffin production line?
10:03 - What chassis will new Cornerstone line be offered on?
12:31 - Is the plan to change the way they build the Tiffins to be like the Entegra construction or change the Entegra's to be like the Tiffin's as there seems to be a fair amount of differences in the way the two are constructed?
14:14 - Is Tiffin going to build the 2" walls like Entegra?
15:00 - Will the floor plans be changing?
16:04 - When can we expect to hear about upcoming changes or new features for the Cornerstone line?
18:37 - Will Tiffin discontinue the Cornerstone and place the Cornerstone Reserve above the Zephyr to compete with the King Aire?
20:29 - Aren't there some BIG changes coming with the 2027 model year regarding engines across the board?
22:50 -Would moving to Red Bay require higher shipping costs across the board?
26:11 - Will Tiffin offer a more comprehensive warranty to ease consumer minds purchasing Entegras from Tiffin? What will the length of the warranty be on the new Cornerstone line?
26:47 - Are they doing Entegra Service work in Red Bay. Will I be able to get service work done in Red Bay Alabama now?
27:41 - Entegra has always offered AIRs. Will Tiffin continue to offer AIRs?
29:56 - As the Entegra factory knowledge base is lost will NIRVC develop an Entegra (or other manufacturer) team specialized in specific brands/manufacturers to retain the knowledge?
31:38 - My experience is that some replacement parts are already very hard to find, will the issue be even worse as Entegra stock runs out and Tiffin moves to its suppliers? How will NIRVC solve the issue?
33:36 - With overall quality in the RV industry decreasing, what is your hope for this new line with Tiffin?
36:52 - What happens to the resale value of Entegra badged units?
45:14 - When will service techs be allowed to review the list of items directly with the customer before work starts to avoid back and forth issues? This would clear up a lot of communications problems.
50:35 - Is a quality check going to be implemented to inspect all tech’s work before marking it done? I have had a few occasions where I was checking the item after the tech worked on when it was still not fixed. It got fixed the second time when I had to escalate back to the service manager.
51:58 - It would be nice if manufacturers would “pre-approve” certain items to make repairs faster. Take the 5 most common repairs on a rolling quarterly basis and have those items “pre-approved”.
54:34 - Final Thoughts
NIRVC.com
#NIRVC #TiffinMotorhomes #Cornerstone #Entegra #ClassA #Diesel
Brett Davis, NIRVC’s CEO, Angie Morell, Chief Sales Officer, and Ted Cook, Director of Training, answer your top questions about Entegra Class A diesel production moving to Tiffin Motorhomes.
Own an Entegra or thinking about buying? You need to see this!
Have more questions? Drop them in the comments — Ted Cook, the engineer behind the original Travel Supreme that became Entegra, is here at NIRVC for the long haul. We are more confident than ever in serving Entegra owners.
Chapters:
00:00 - Intro
03:38 - When will we see the new coaches?
04:40- Will there still be an Entegra brand under Tiffin, or will there be an Aspire model branded as a Tiffin?
05:48 - Is Tiffin taking on Entegra long enough to help sell remaining model year coaches, but planning a complete shut down of the line?
08:18 - Will the new Entegra line be built on its own production line, or on the existing Tiffin production line?
10:03 - What chassis will new Cornerstone line be offered on?
12:31 - Is the plan to change the way they build the Tiffins to be like the Entegra construction or change the Entegra's to be like the Tiffin's as there seems to be a fair amount of differences in the way the two are constructed?
14:14 - Is Tiffin going to build the 2" walls like Entegra?
15:00 - Will the floor plans be changing?
16:04 - When can we expect to hear about upcoming changes or new features for the Cornerstone line?
18:37 - Will Tiffin discontinue the Cornerstone and place the Cornerstone Reserve above the Zephyr to compete with the King Aire?
20:29 - Aren't there some BIG changes coming with the 2027 model year regarding engines across the board?
22:50 -Would moving to Red Bay require higher shipping costs across the board?
26:11 - Will Tiffin offer a more comprehensive warranty to ease consumer minds purchasing Entegras from Tiffin? What will the length of the warranty be on the new Cornerstone line?
26:47 - Are they doing Entegra Service work in Red Bay. Will I be able to get service work done in Red Bay Alabama now?
27:41 - Entegra has always offered AIRs. Will Tiffin continue to offer AIRs?
29:56 - As the Entegra factory knowledge base is lost will NIRVC develop an Entegra (or other manufacturer) team specialized in specific brands/manufacturers to retain the knowledge?
31:38 - My experience is that some replacement parts are already very hard to find, will the issue be even worse as Entegra stock runs out and Tiffin moves to its suppliers? How will NIRVC solve the issue?
33:36 - With overall quality in the RV industry decreasing, what is your hope for this new line with Tiffin?
36:52 - What happens to the resale value of Entegra badged units?
45:14 - When will service techs be allowed to review the list of items directly with the customer before work starts to avoid back and forth issues? This would clear up a lot of communications problems.
50:35 - Is a quality check going to be implemented to inspect all tech’s work before marking it done? I have had a few occasions where I was checking the item after the tech worked on when it was still not fixed. It got fixed the second time when I had to escalate back to the service manager.
51:58 - It would be nice if manufacturers would “pre-approve” certain items to make repairs faster. Take the 5 most common repairs on a rolling quarterly basis and have those items “pre-approved”.
54:34 - Final Thoughts
NIRVC.com
#NIRVC #TiffinMotorhomes #Cornerstone #Entegra #ClassA #Diesel
