Uploaded January 2026 | Updated September 2026, 2 weeks ago
Lorikeet is an Australian company building AI-powered customer support that goes beyond basic chatbots. Their universal concierge platform handles complex, high-stakes conversations and executes actions with precision. Co-founder and CTO Jamie Hall, former Google Brain research tech lead, shares how Lorikeet uses Notion as their central knowledge base.
Jamie explains how Notion serves as the foundation for their product documentation and company knowledge, enabling his team to keep growing fast. He emphasizes the importance of building in the open with Notion acting as the ‘source of truth’ as Lorikeet scales from startup to industry leader.
Lorikeet is an Australian company building AI-powered customer support that goes beyond basic chatbots. Their universal concierge platform handles complex, high-stakes conversations and executes actions with precision. Co-founder and CTO Jamie Hall, former Google Brain research tech lead, shares how Lorikeet uses Notion as their central knowledge base.
Jamie explains how Notion serves as the foundation for their product documentation and company knowledge, enabling his team to keep growing fast. He emphasizes the importance of building in the open with Notion acting as the ‘source of truth’ as Lorikeet scales from startup to industry leader.
