Uploaded October 2025 | Updated September 2026, 3 weeks ago
Today i have a whirlwind of a video for you, and it is entirely unexpected. Here I am, seemingly normally ordering plants from a very reputable etsy seller etsy.com/shop/TheGreenEscape , when bam, the plants come broken, one is rotting, and all four are the suspected entirely wrong plants... for $60. Then, they block me? ooooooh boy. This video is a 10 day stress-a-thon of the worst customer service I have ever experienced, gaslighting, ignoring, and oh gosh. I just wanted some cute new pinguiculas man. Instead, I got the return of PlanTEA.
If you're new here, PlanTEA is a series I have ran in the past on my channel which is more drama centric. It is community news, journalism, commentary, and today, a negative review.
They appear on the outside to be a humble husband and wife duo ("My husband and I operate a nursery company. We love plants and are proud to do what we do"), meanwhile they have so many employees that there are reddit threads about unhappy ex employees, company rumors, and are seemingly unable to assist with customer service across selling platforms due to how complex their employee ecosystem is.
This company seems to me to prey on inexperienced plant parents who are unaware that plants shouldn't come browning and broken and literally say in their item descriptions that it is NORMAL to have browning and broken leaves. What a self report if I ever saw one. Normal for YOU, maybe đ€ Seasoned plant collectors know that while sometimes plants can be damaged in shipping, thats not normal, and certainly not to be expected.
This is a brutally honest review of the worst plant shopping experience I have ever had in my entire life, and the worst part is, I don't think they even care. I was so scared to post this because I was worried that they would try to tell me that i blind sighted them, or that they would've messaged me back about it if they knew. I assume the social media person doesn't have the authority to block someone on instagram without at least the owners approval, I can assume that the owners have seen my plight, and completely cannot be bothered to even give me the time of day.
The Green Escape specializes in selling starter plants which is how they're able to sell them for so cheap. If you like this company, I dont encourage you to stop liking them, or stop shopping with them. If you like this company, this video is not targeted at you, and i am soooo so glad that you have had good experiences. Please do what makes you happy. If this company changes their shipping practices I will happily re-review them and update my review.
This video is Sponsored by Zinff! The actual BEST company in the entire world. What a juxtaposition! â„Zinff Glassesâ„ zinff.com/Ashley-s-Fav-Glasses/?utm_source=YT&utm_medium=ASH
â„Join the Discordâ„ discord.gg/plantingashley
â„Membershipâ„ youtube.com/channel/UC_i3Mutg2ARnAXTYG7OEcvw/join
â„Zinff Glassesâ„ zinff.com/Ashley-s-Fav-Glasses/?utm_source=YT&utm_medium=ASH
â„all products i useâ„ https://linktr.ee/plantingashley
â„Instagramâ„ instagram.com/plantingashley
â„Stream & VODsâ„ youtube.com/@PlantingAshleyVODS
#houseplant #plantshopping #rareplants #plantcollection #plantcollecting #plantshop #houseplantwishlist #plantuber #houseplantyoutuber #plantube #plantea #plant
___________________________________________
â„Want to send me mail?â„
Planting Ashley
13601 W McMillan Rd. Suite 102
PMB 180
Boise, Idaho 83713
Today i have a whirlwind of a video for you, and it is entirely unexpected. Here I am, seemingly normally ordering plants from a very reputable etsy seller etsy.com/shop/TheGreenEscape , when bam, the plants come broken, one is rotting, and all four are the suspected entirely wrong plants... for $60. Then, they block me? ooooooh boy. This video is a 10 day stress-a-thon of the worst customer service I have ever experienced, gaslighting, ignoring, and oh gosh. I just wanted some cute new pinguiculas man. Instead, I got the return of PlanTEA.
If you're new here, PlanTEA is a series I have ran in the past on my channel which is more drama centric. It is community news, journalism, commentary, and today, a negative review.
They appear on the outside to be a humble husband and wife duo ("My husband and I operate a nursery company. We love plants and are proud to do what we do"), meanwhile they have so many employees that there are reddit threads about unhappy ex employees, company rumors, and are seemingly unable to assist with customer service across selling platforms due to how complex their employee ecosystem is.
This company seems to me to prey on inexperienced plant parents who are unaware that plants shouldn't come browning and broken and literally say in their item descriptions that it is NORMAL to have browning and broken leaves. What a self report if I ever saw one. Normal for YOU, maybe đ€ Seasoned plant collectors know that while sometimes plants can be damaged in shipping, thats not normal, and certainly not to be expected.
This is a brutally honest review of the worst plant shopping experience I have ever had in my entire life, and the worst part is, I don't think they even care. I was so scared to post this because I was worried that they would try to tell me that i blind sighted them, or that they would've messaged me back about it if they knew. I assume the social media person doesn't have the authority to block someone on instagram without at least the owners approval, I can assume that the owners have seen my plight, and completely cannot be bothered to even give me the time of day.
The Green Escape specializes in selling starter plants which is how they're able to sell them for so cheap. If you like this company, I dont encourage you to stop liking them, or stop shopping with them. If you like this company, this video is not targeted at you, and i am soooo so glad that you have had good experiences. Please do what makes you happy. If this company changes their shipping practices I will happily re-review them and update my review.
This video is Sponsored by Zinff! The actual BEST company in the entire world. What a juxtaposition! â„Zinff Glassesâ„ zinff.com/Ashley-s-Fav-Glasses/?utm_source=YT&utm_medium=ASH
â„Join the Discordâ„ discord.gg/plantingashley
â„Membershipâ„ youtube.com/channel/UC_i3Mutg2ARnAXTYG7OEcvw/join
â„Zinff Glassesâ„ zinff.com/Ashley-s-Fav-Glasses/?utm_source=YT&utm_medium=ASH
â„all products i useâ„ https://linktr.ee/plantingashley
â„Instagramâ„ instagram.com/plantingashley
â„Stream & VODsâ„ youtube.com/@PlantingAshleyVODS
#houseplant #plantshopping #rareplants #plantcollection #plantcollecting #plantshop #houseplantwishlist #plantuber #houseplantyoutuber #plantube #plantea #plant
___________________________________________
â„Want to send me mail?â„
Planting Ashley
13601 W McMillan Rd. Suite 102
PMB 180
Boise, Idaho 83713
