Uploaded July 2025 | Updated September 2026, 2 weeks ago
4 ways to use the NHS app to save you time. Watch this next ➡️ youtu.be/Q0SCcLtw8JA
Subscribe to our Podcast: link.chtbl.com/egplearning
Register for EPIC: bit.ly/EPICapply
Ways to Work with Us: contact me: linkedin.com/in/dr-hussain-gandhi
Connect with me: bit.ly/m/eGPlearning
Key Features of the NHS App
Appointment Booking:
Allows users to book appointments in under 2 minutes from anywhere, avoiding lengthy phone queues.
Displays available slots and appointment types in a clear calendar format for easy selection.
Reduces appointment-related calls to GP practices by over 40%, allowing staff to focus on more complex cases.
Prescription Management:
Patients can order prescriptions directly through the app, reducing the need for phone calls and simplifying the renewal process.
Enhances safety by providing a written record of requests and decreases medication errors reported by patients.
Users can access electronic barcodes for prescriptions, streamlining the process at pharmacies.
Access to Medical Records
Direct Health Records Access:
Patients can view test results, allergies, and prescribed medications directly through the app, eliminating the need for follow-up calls.
Serves as a personal health library, organising medical information for easy navigation.
Reduces the number of calls to GP practices regarding test results, freeing up staff for direct patient care.
Hospital Wait Times:
The app provides transparency on average waiting times for hospital treatments, allowing patients to track their position in the queue.
Users can access this information via a user-friendly interface, reducing anxiety related to waiting for treatments.
Encourages patients to check their status independently, allowing healthcare professionals to concentrate on direct care.
User Experience and Accessibility
User-Friendly Design:
The app has been updated to be more navigable for all users, including those who are less tech-savvy.
Available on desktop, ensuring access for individuals without smartphones.
Continuous improvements are being made based on user feedback to enhance accessibility and support.
Impact on Healthcare Efficiency:
Digital tools like the NHS app contribute to a more efficient NHS by streamlining processes and improving patient experience.
Patients' ability to manage their healthcare digitally helps reduce administrative burdens on GP practices.
The app empowers patients to take control of their health management, ultimately leading to better health outcomes.
Disclaimer: Some links may contain affiliate links to help support eGPlearning see our disclaimer at egplearning.co.uk/contact/disclaimer
⏰ Timecodes ⏰
00:00 Using the NHS app
00:22 intro
00:40 Why use the NHS app
01:05 Better GP access with NHS app
01:45 Book an appointment directly via NHS app
02:02 Beat the 8am rush
02:50 Other ways to use the NHS app
03:19 Request medications with NHS app
03:55 Guide to get your medications
04:35 Get your NHS prescription barcode easily
05:30 Results via NHS app
06:03 Access your GP notes
07:22 Hospital wait times on NHS app
08:44 4 keys uses of NHS app
09:25 Register for the NHS app
#primarycare #generalpractice #nhsapp
About:
The UK's leading primary care and NHS-focused health technology YouTube channel and podcast, which aims to drive technology-enhanced primary care and learning.
4 ways to use the NHS app to save you time. Watch this next ➡️ youtu.be/Q0SCcLtw8JA
Subscribe to our Podcast: link.chtbl.com/egplearning
Register for EPIC: bit.ly/EPICapply
Ways to Work with Us: contact me: linkedin.com/in/dr-hussain-gandhi
Connect with me: bit.ly/m/eGPlearning
Key Features of the NHS App
Appointment Booking:
Allows users to book appointments in under 2 minutes from anywhere, avoiding lengthy phone queues.
Displays available slots and appointment types in a clear calendar format for easy selection.
Reduces appointment-related calls to GP practices by over 40%, allowing staff to focus on more complex cases.
Prescription Management:
Patients can order prescriptions directly through the app, reducing the need for phone calls and simplifying the renewal process.
Enhances safety by providing a written record of requests and decreases medication errors reported by patients.
Users can access electronic barcodes for prescriptions, streamlining the process at pharmacies.
Access to Medical Records
Direct Health Records Access:
Patients can view test results, allergies, and prescribed medications directly through the app, eliminating the need for follow-up calls.
Serves as a personal health library, organising medical information for easy navigation.
Reduces the number of calls to GP practices regarding test results, freeing up staff for direct patient care.
Hospital Wait Times:
The app provides transparency on average waiting times for hospital treatments, allowing patients to track their position in the queue.
Users can access this information via a user-friendly interface, reducing anxiety related to waiting for treatments.
Encourages patients to check their status independently, allowing healthcare professionals to concentrate on direct care.
User Experience and Accessibility
User-Friendly Design:
The app has been updated to be more navigable for all users, including those who are less tech-savvy.
Available on desktop, ensuring access for individuals without smartphones.
Continuous improvements are being made based on user feedback to enhance accessibility and support.
Impact on Healthcare Efficiency:
Digital tools like the NHS app contribute to a more efficient NHS by streamlining processes and improving patient experience.
Patients' ability to manage their healthcare digitally helps reduce administrative burdens on GP practices.
The app empowers patients to take control of their health management, ultimately leading to better health outcomes.
Disclaimer: Some links may contain affiliate links to help support eGPlearning see our disclaimer at egplearning.co.uk/contact/disclaimer
⏰ Timecodes ⏰
00:00 Using the NHS app
00:22 intro
00:40 Why use the NHS app
01:05 Better GP access with NHS app
01:45 Book an appointment directly via NHS app
02:02 Beat the 8am rush
02:50 Other ways to use the NHS app
03:19 Request medications with NHS app
03:55 Guide to get your medications
04:35 Get your NHS prescription barcode easily
05:30 Results via NHS app
06:03 Access your GP notes
07:22 Hospital wait times on NHS app
08:44 4 keys uses of NHS app
09:25 Register for the NHS app
#primarycare #generalpractice #nhsapp
About:
The UK's leading primary care and NHS-focused health technology YouTube channel and podcast, which aims to drive technology-enhanced primary care and learning.
