Uploaded January 2017 | Updated September 2026, 5 hours ago
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☑️ EDIT: This bug appears to be fixed with the PS4 version's v2.60 Neverwinter update released on Jan 24th 2017 as part of the server maintenance for that week. Thanks for the patch, Cryptic! 👍😀
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⚠️ Neverwinter - Chapter 4: The Helm of Bruenor Battlehammer ⚠️
Traversing Ashmadai's Lair and defeating Candelaria is impossible/unplayable due to a quest killing graphical bug. It happens every time despite restarting the area, the login session, the game itself or the PS4. (v2.50, maybe earlier versions)
According to Perfect World/Cryptic support the known affected areas at the moment are:
Shadowfell/Opening the Way quest
Ashmadai Lair
Fireguard Fortress
However the Drowned Shore's Gar Shattershield dungeon entrance is also bugged like this in the small transition cave from Drowned Shore to the actual dungeon. At least this can be overcome just by watching the mini map as it's very short and with no combat. Ashmadai's Lair can also just about be traversed through to the Candelaria fight this way but killing her is nigh on impossible.
I hope the devs can fix it soon, in the meantime they've told us to watch the forums for updates. 🤔😕
➖➖➖➖➖➖➖➖➖➖➖➖➖➖➖➖➖➖
☑️ EDIT: This bug appears to be fixed with the PS4 version's v2.60 Neverwinter update released on Jan 24th 2017 as part of the server maintenance for that week. Thanks for the patch, Cryptic! 👍😀
➖➖➖➖➖➖➖➖➖➖➖➖➖➖➖➖➖➖
⚠️ Neverwinter - Chapter 4: The Helm of Bruenor Battlehammer ⚠️
Traversing Ashmadai's Lair and defeating Candelaria is impossible/unplayable due to a quest killing graphical bug. It happens every time despite restarting the area, the login session, the game itself or the PS4. (v2.50, maybe earlier versions)
According to Perfect World/Cryptic support the known affected areas at the moment are:
Shadowfell/Opening the Way quest
Ashmadai Lair
Fireguard Fortress
However the Drowned Shore's Gar Shattershield dungeon entrance is also bugged like this in the small transition cave from Drowned Shore to the actual dungeon. At least this can be overcome just by watching the mini map as it's very short and with no combat. Ashmadai's Lair can also just about be traversed through to the Candelaria fight this way but killing her is nigh on impossible.
I hope the devs can fix it soon, in the meantime they've told us to watch the forums for updates. 🤔😕
