Uploaded May 2026 | Updated September 2026, 2 weeks ago

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McKinsey’s latest research on global banking finds artificial intelligence represents a fundamental shift in how these financial institutions manage costs, attract and retain customers, and stay ahead of the competition.

In this episode, McKinsey senior partner Ido Segev and host Roberta Fusaro talk about the speed with which AI is advancing, what’s holding banks back from scaling it, and the potential advantages for early movers.

Read the research: mckinsey.com/industries/financial-services/our-insights/global-banking-annual-review.

About the guest:
McKinsey Senior Partner Ido Segev: mckinsey.com/our-people/ido-segev

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Theme music composed, performed, and produced by Joy Ngiaw.

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