Louis Massucci, Atari bench technician and field service — interview @KaySavetz
Louis Massucci, Atari bench technician and field service — interview  @KaySavetz
Uploaded December 2021 | Updated September 2026, 1 week ago
Lou Massucci was a bench technician for the Atari 800 line,
repairing 8-bit computers and peripherals in Somerset, New Jersey.
Later, he was was promoted to field service representative for the
southwest territory.

This interview was conducted on March 2, 2015.

"Actually, that's what was causing some of the failure modes
because the debris left behind by the cockroaches is very acidic
and would actually eat through the PC board traces."

"And it kind of came out of nowhere. I mean, we were repairing
these things for a year, and really never had a problem with the
keyboard. Then all of a sudden we're starting to get this rash of
defective 800s with spacebar problems."

"I think it was a Friday afternoon. We got a call from Atari
California, and my manager came in saying, 'You need to get the
modem going and they're going to download this file.' We complete
the download and it was basically a beta copy of the Pac Man
cartridge. So for the next two hours, I think, four or five of us
were sitting around our computers playing a beta copy of the Pac
Man cartridge."

"I was actually a support engineer for a commercial -- an Atari
8-bit computer commercial."

Atari Computer Commercial Behind The Scenes Photos: archive.org/details/AtariComputerCommericalBehindTheScenesPhotos
Lou and mug: http://i.imgur.com/tNudFxH.jpg
Lou and pencil: http://i.imgur.com/FFFyJOV.jpg
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Kay Savetz |

Louis Massucci, Atari bench technician and field service — interview

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