Uploaded March 2026 | Updated September 2026, 2 weeks ago

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JustEatTakeaway.com delivers 500M+ orders a year across 16 countries. After a Tier 3 outage cascaded into one of their top 5 largest incidents, the Platform Assurance team rebuilt their performance testing practice — and let engineers choose the tool. Senior SRE Christopher Orchard explains how JET adopted Grafana Cloud K6, integrated load testing into CI/CD, and made testing in production a company standard.

Key Chapters:
0:00 – Introduction
0:55 – About JustEatTakeaway.com / Skip
2:59 – Why load testing matters: application tiering
4:44 – The analytic service & the migration
7:50 – How the Friday night incident unfolded
10:26 – Learnings and blame-free culture
11:36 – The legacy Rambo platform
12:35 – User-centric tool selection process
14:36 – Adopting Grafana Cloud K6 globally
15:39 – Pipeline testing with K6
16:57 – Weekly scheduled stress tests
17:45 – Order flow tests & testing in production
19:52 – K6 features: dashboards, thresholds, load zones, GitHub Actions
21:16 – Key takeaways

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