Uploaded July 2025 | Updated September 2026, 3 weeks ago

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After taking over an established business, Zane shares the biggest surprises and lessons from his first four months as General Manager:

🔧 Things will break—more than you expect

📉 Why financials don’t tell the whole story

🕵️ The importance of deeper due diligence

🎯 How attention to quality and small details (like paint and stenciling) truly impact customer satisfaction

💡 Staying curious and excited, even when things go wrong

Full Episode: youtu.be/4zb5heVIP8M