Uploaded March 2021 | Updated September 2026, 42 minutes ago
Lemonade Insurance product lines, unit economics, business model, and future growth plans with CFO Tim Bixby. investor.lemonade.com
Timestamps:
00:00 - Introduction
00:32 - Tim's background before Lemonade
3:40 - Tim's role at Lemonade
6:35 - How was Tim introduced to Lemonade?
10:40 - Breakdown of employees
12:36 - What one metric is the most important to you as CFO?
15:08 - Net promotor score
23:17 - Starting with renter's insurance
32:10 - Have incumbents brought more competition in renter's insurance?
35:58 - Is renter's insurance slowing growth?
40:17 - Why q over q customer growth rate slowing down?
43:00 - When switch focus to in force premium over customer growth?
45:05 - Tension in focusing on customer growth vs in force premium?
50:00 - Why was 6% customer growth an anomaly?
52:40 - Key insight in tackling a more competitive home owner's insurance market
56:40 - Not competing in price for homeowners insurance
59:08 - What percent of homeowners are new customers vs shifting customers?
1:02:19 - Strategy for pet insurance
1:10:30 - Life insurance roll out strategy
1:16:50 - Future insurance products
1:18:50 - Strategy to enter auto
1:22:58 - How is it possible to have 1700 data points? Where outside data coming from?
1:28:00 - How able to get that much data from such a quick sign up process?
1:33:18 - Does Lemonade have ambition to give a better insurance with fewer exclusions?
1:37:45 - Unit economics of Lemonade
1:45:15 - Capital requirements with reinsurance
1:52:01 - Marketing approach and acquisitions
1:59:30 - Why 2020 marketing spend decreased?
2:00:35 - LT goals and ambition for Lemonade
2:04:00 - New product line timeline
2:05:08 - Conclusion
Social
🐦 Twitter mobile.twitter.com/heydave7
🎧 Apple Podcast: podcasts.apple.com/us/podcast/dave-lee-on-investing/id1493031991
🎙️Spotify open.spotify.com/show/2iin015s0k21Bt4ldep9XT?si=uBV4Ft8hQEu_GE4YSIDDGg
📸 Instagram instagram.com/heydave7
💁🏻♂️ Disclaimer: All content on this channel is for discussion and illustrative purposes only and should not be construed as professional financial advice or recommendation to buy or sell any securities. Should you need such advice, consult a licensed financial or tax advisor. All views expressed are personal opinion as of date of recording and are subject to change without responsibility to update views. No guarantee is given regarding the accuracy of information on this channel. Neither host or guests can be held responsible for any direct or incidental loss incurred by applying any of the information offered. Author is long TSLA, LMND, SQ, and other stocks at time of original video publish date.
Buying a Tesla?
🚗 Car: Use my referral link to receive 1,000 free Supercharger miles with the purchase of a new Tesla. http://ts.la/david7556
☀️ Solar: You’ll get $100, I’ll get $500 for a new install of a Tesla solar system. http://ts.la/david7556
Videos:
Tesla ONLY Videos: youtube.com/playlist?list=PLfibpgBinf9QkDHJ5hbv5rMvpRse9C-re
SpaceX Starlink ONLY Videos: youtube.com/playlist?list=PLfibpgBinf9QrcuyoiO1tjQs_yzer72EI
Square ONLY Videos: youtube.com/playlist?list=PLfibpgBinf9Q3PIw2JOQr4qoL_fSrIZA7
Lemonade ONLY Videos: youtube.com/playlist?list=PLfibpgBinf9StEd21tlQBndopSTek8iAZ
Company Analysis Videos: youtube.com/playlist?list=PLfibpgBinf9QMjeqM7he4G7FLhI88ZXdo
Interviews: youtube.com/playlist?list=PLfibpgBinf9QdC6pEaycZvv3pGyvEbO8P
Check out my archived articles/posts on Tesla and investing: teslamotorsclub.com/tmc/threads/articles-megaposts-by-davet.23473/#post-485768
Lemonade Insurance product lines, unit economics, business model, and future growth plans with CFO Tim Bixby. investor.lemonade.com
Timestamps:
00:00 - Introduction
00:32 - Tim's background before Lemonade
3:40 - Tim's role at Lemonade
6:35 - How was Tim introduced to Lemonade?
10:40 - Breakdown of employees
12:36 - What one metric is the most important to you as CFO?
15:08 - Net promotor score
23:17 - Starting with renter's insurance
32:10 - Have incumbents brought more competition in renter's insurance?
35:58 - Is renter's insurance slowing growth?
40:17 - Why q over q customer growth rate slowing down?
43:00 - When switch focus to in force premium over customer growth?
45:05 - Tension in focusing on customer growth vs in force premium?
50:00 - Why was 6% customer growth an anomaly?
52:40 - Key insight in tackling a more competitive home owner's insurance market
56:40 - Not competing in price for homeowners insurance
59:08 - What percent of homeowners are new customers vs shifting customers?
1:02:19 - Strategy for pet insurance
1:10:30 - Life insurance roll out strategy
1:16:50 - Future insurance products
1:18:50 - Strategy to enter auto
1:22:58 - How is it possible to have 1700 data points? Where outside data coming from?
1:28:00 - How able to get that much data from such a quick sign up process?
1:33:18 - Does Lemonade have ambition to give a better insurance with fewer exclusions?
1:37:45 - Unit economics of Lemonade
1:45:15 - Capital requirements with reinsurance
1:52:01 - Marketing approach and acquisitions
1:59:30 - Why 2020 marketing spend decreased?
2:00:35 - LT goals and ambition for Lemonade
2:04:00 - New product line timeline
2:05:08 - Conclusion
Social
🐦 Twitter mobile.twitter.com/heydave7
🎧 Apple Podcast: podcasts.apple.com/us/podcast/dave-lee-on-investing/id1493031991
🎙️Spotify open.spotify.com/show/2iin015s0k21Bt4ldep9XT?si=uBV4Ft8hQEu_GE4YSIDDGg
📸 Instagram instagram.com/heydave7
💁🏻♂️ Disclaimer: All content on this channel is for discussion and illustrative purposes only and should not be construed as professional financial advice or recommendation to buy or sell any securities. Should you need such advice, consult a licensed financial or tax advisor. All views expressed are personal opinion as of date of recording and are subject to change without responsibility to update views. No guarantee is given regarding the accuracy of information on this channel. Neither host or guests can be held responsible for any direct or incidental loss incurred by applying any of the information offered. Author is long TSLA, LMND, SQ, and other stocks at time of original video publish date.
Buying a Tesla?
🚗 Car: Use my referral link to receive 1,000 free Supercharger miles with the purchase of a new Tesla. http://ts.la/david7556
☀️ Solar: You’ll get $100, I’ll get $500 for a new install of a Tesla solar system. http://ts.la/david7556
Videos:
Tesla ONLY Videos: youtube.com/playlist?list=PLfibpgBinf9QkDHJ5hbv5rMvpRse9C-re
SpaceX Starlink ONLY Videos: youtube.com/playlist?list=PLfibpgBinf9QrcuyoiO1tjQs_yzer72EI
Square ONLY Videos: youtube.com/playlist?list=PLfibpgBinf9Q3PIw2JOQr4qoL_fSrIZA7
Lemonade ONLY Videos: youtube.com/playlist?list=PLfibpgBinf9StEd21tlQBndopSTek8iAZ
Company Analysis Videos: youtube.com/playlist?list=PLfibpgBinf9QMjeqM7he4G7FLhI88ZXdo
Interviews: youtube.com/playlist?list=PLfibpgBinf9QdC6pEaycZvv3pGyvEbO8P
Check out my archived articles/posts on Tesla and investing: teslamotorsclub.com/tmc/threads/articles-megaposts-by-davet.23473/#post-485768
