Uploaded April 2023 | Updated September 2026, 18 hours ago
Do you ever wish you had a manual for what to say in certain situations? Cultural Awareness powerhouses Kenji Yoshino and David Glasgow's Say the Right Thing: How to Talk About Identity, Diversity, and Justice describes itself as "a practical, shame-free guide for navigating conversations across our differences at a time of rapid social change."
While we navigate a significant time of divisiveness and unrest, conversations about identity are becoming more frequent, but also arguably more complex. When discussing subjects such as critical race theory, gender equity in the workplace, and LGBTQ-inclusive classrooms, many of us with good intentions may find ourselves fearful of saying the wrong thing and hurting someone or being misunderstood. That fear can sometimes prevent us from speaking up at all, which can have the detrimental effect of stalling progress toward a more just and inclusive society.
As founders of the Meltzer Center for Diversity, Inclusion, and Belonging at NYU School of Law, Yoshino and Glasgow share a goal of showing potential allies that these conversations don’t have to be so overwhelming. Through stories drawn from social media posts, dinner party conversations, and workplace disputes, they offer seven user-friendly principles that are supported by research and teach skills like avoiding common conversational pitfalls, engaging in respectful disagreement, offering authentic apologies, and better supporting the people in our lives who experience bias.
Say the Right Thing seeks to encourage us away from cancel culture and shame toward more meaningful and empathetic dialogue on issues of identity on both large and small scales. Whether managing diverse teams at work, navigating issues of inclusion at college, or challenging biased comments at a family barbecue, Yoshino and Glasgow may help us move from unconsciously hurting people to consciously helping them.
Do you ever wish you had a manual for what to say in certain situations? Cultural Awareness powerhouses Kenji Yoshino and David Glasgow's Say the Right Thing: How to Talk About Identity, Diversity, and Justice describes itself as "a practical, shame-free guide for navigating conversations across our differences at a time of rapid social change."
While we navigate a significant time of divisiveness and unrest, conversations about identity are becoming more frequent, but also arguably more complex. When discussing subjects such as critical race theory, gender equity in the workplace, and LGBTQ-inclusive classrooms, many of us with good intentions may find ourselves fearful of saying the wrong thing and hurting someone or being misunderstood. That fear can sometimes prevent us from speaking up at all, which can have the detrimental effect of stalling progress toward a more just and inclusive society.
As founders of the Meltzer Center for Diversity, Inclusion, and Belonging at NYU School of Law, Yoshino and Glasgow share a goal of showing potential allies that these conversations don’t have to be so overwhelming. Through stories drawn from social media posts, dinner party conversations, and workplace disputes, they offer seven user-friendly principles that are supported by research and teach skills like avoiding common conversational pitfalls, engaging in respectful disagreement, offering authentic apologies, and better supporting the people in our lives who experience bias.
Say the Right Thing seeks to encourage us away from cancel culture and shame toward more meaningful and empathetic dialogue on issues of identity on both large and small scales. Whether managing diverse teams at work, navigating issues of inclusion at college, or challenging biased comments at a family barbecue, Yoshino and Glasgow may help us move from unconsciously hurting people to consciously helping them.
