Uploaded August 2023 | Updated September 2026, 3 days ago

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Hospitality philosophy, customer service, training staff, and how to manage customer complaints both in person and online.

Please consider supporting Choice Health Bar's GoFundMe campaign, since their juice bar was completely destroyed in the Lahaina fires along with many of their staff member's homes: gofund.me/6878778c

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0:00 - Choice juice bar destroyed in Lahaina fires
4:16 - Hospitality philosophy
9:55 - Hiring the right people
17:51 - Training staff in customer service
22:35 - Handling public social media complaints

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