Uploaded October 2024 | Updated September 2026, 2 weeks ago
In the season two premiere of The Culture Kit, hosts Jenny Chatman and Sameer Srivastava tackle the complex question of how to create a culture of inclusion and belonging in the face of growing polarization in the workplace and society at large.
To help answer this question, Jenny and Sameer turn to DEI expert Jarvis Sam. Jarvis is the CEO and founder of the strategy firm, Rainbow Disruption, which advises organizations on developing practical solutions that champion DEI in the workplace. Before that, Jarvis was the Chief Diversity, Equity, and Inclusion Officer at Nike, where he spearheaded initiatives to enhance diverse representation and foster inclusive leadership. He also led organizational efforts around DEI with athletes like Serena Williams and Lebron James, as well as leagues like the WNBA and NFL.
Jenny, Sameer, and Jarvis discuss what an inclusive culture really means, go over actionable steps leaders can take to create and manage a culture of inclusion and belonging, and address some of the biggest myths and misconceptions surrounding DEI.
Resources referenced by Jarvis Sam:
• The Rainbow Disruption (rainbowdisruption.com/)
• DEI C.R.E.D.E.N.T.I.A.L by Jarvis Sam (amazon.com/Dei-C-R-D-N-T-I-L/dp/B0CHDQKP6R)
• Amy C. Edmondson on psychological safety (amycedmondson.com/psychological-safety/)
• Uncovering Talent: A New Model of Inclusion (www2.deloitte.com/content/dam/Deloitte/us/Documents/about-deloitte/us-about-deloitte-uncovering-talent-a-new-model-of-inclusion.pdf) , by Christie Smith and Kenji Yoshino, Deloitte, 2018.
Research by Jenny Chatman on group diversity:
• Blurred Lines: How the Collectivism Norm Operates Through Perceived Group Diversity to Boost or Harm Group Performance in Himalayan Mountain Climbing (pubsonline.informs.org/doi/abs/10.1287/orsc.2018.1268) (PDF (drive.google.com/file/d/1psfzK6pmk-ktGUV4vOPXLBs85_eHIqJ3/view) ), By Jennifer A. Chatman, Lindred L. Greer, Eliot Sherman, Bernadette Doerr, Organization Science, 2019
• Political Correctness and Group Composition: A Research Agenda (drive.google.com/file/d/17f0rLJtJoJp7bVemZ9R84HAIzuJJfLAj/view) , By Jennifer A. Chatman, Jack A. Goncalo, Jessica R. Kenndy, and Michelle M. Duguid. Research on Managing Groups and Teams
• Being distinctive versus being conspicuous: The effects of numeric status and sex-stereotyped tasks on individual performance in groups, (drive.google.com/file/d/1-GbjcLdk0TI64jCbyDwuBpkaKt5OsywK/view) By Jennifer A. Chatman, Alicia D. Boisnier, Sandra E. Spataro, Cameron Anderson, and Jennifer L. Berdahl. Organizational Behavior and Human Decision Processes.
• The Influence of Demographic Heterogeneity on the Emergence and Consequences of Cooperative Norms in Work Teams Academy of Management Journal (drive.google.com/file/d/1Pqykq2TOZ1ROFcfiUSyOfpO2ZlrWagCN/view) , by Jennifer A. Chatman and Francis J. Flynn, Academy of Management Journal.
Research by Sameer Srivastava on measuring culture through language using AI tools:
• The New Analytics of Culture (hbr.org/2020/01/the-new-analytics-of-culture) , by Matthew Corritore, Amir Goldberg, and Sameer B. Srivastava, Harvard Business Review, 2020
• How can AI Enrich Our Understanding of Organizational Culture? (https://faculty.haas.berkeley.edu/srivastava/papers/AI%20and%20Culture%20-%20Goldberg%20and%20Srivastava.pdf) By Amir Goldberg and Sameer B. Srivastava, Management and Business Review, 2022
• Language as a Window into Culture (journals.sagepub.com/doi/abs/10.1177/0008125617731781?casa_token=CN0bkekDpIgAAAAA%3A4Fg0MItD-s6DKDk6ReP4HJJnFbEAt9eVOjXZjvhboX8bW-n8ppQWcCi61LUf-W3KZjfpcvV3IB-a1Q&journalCode=cmra) , by Sameer B. Srivastava and Amir Goldberg, California Management Review, 2017
Related episodes of The Culture Kit with Jenny & Sameer:
• Amy Edmondson & Steve Brass on Psychological Safety (the-culture-kit-with-jenny-sameer.simplecast.com/episodes/bonus-episode-4-amy-edmondson-steve-brass-on-psychological-safety)
• How to Keep Remote Workers Connected to the Mission, with Hubspot CEO Yamini Rangan (the-culture-kit-with-jenny-sameer.simplecast.com/episodes/how-to-keep-hybrid-workers-connected-to-the-mission)
Three main takeaways from Jenny & Sameer’s interview with Jarvis Sam:
1. Know your “why”: Organizations need to ask, “Why are we doing this work from the very beginning? And how does that link to key actions that we may have taken previously?
2. Comprehensive integration is key: Inclusion can’t be an add-on. It should be a key attribute in every area of the organization including talent acquisition, management, and succession planning.
3. DEI Is not just for underrepresented communities: Inclusive cultures are ones where every team member feels that they can show up as their truest selves.
Do you have a vexing question about work that you want Jenn...
In the season two premiere of The Culture Kit, hosts Jenny Chatman and Sameer Srivastava tackle the complex question of how to create a culture of inclusion and belonging in the face of growing polarization in the workplace and society at large.
To help answer this question, Jenny and Sameer turn to DEI expert Jarvis Sam. Jarvis is the CEO and founder of the strategy firm, Rainbow Disruption, which advises organizations on developing practical solutions that champion DEI in the workplace. Before that, Jarvis was the Chief Diversity, Equity, and Inclusion Officer at Nike, where he spearheaded initiatives to enhance diverse representation and foster inclusive leadership. He also led organizational efforts around DEI with athletes like Serena Williams and Lebron James, as well as leagues like the WNBA and NFL.
Jenny, Sameer, and Jarvis discuss what an inclusive culture really means, go over actionable steps leaders can take to create and manage a culture of inclusion and belonging, and address some of the biggest myths and misconceptions surrounding DEI.
Resources referenced by Jarvis Sam:
• The Rainbow Disruption (rainbowdisruption.com/)
• DEI C.R.E.D.E.N.T.I.A.L by Jarvis Sam (amazon.com/Dei-C-R-D-N-T-I-L/dp/B0CHDQKP6R)
• Amy C. Edmondson on psychological safety (amycedmondson.com/psychological-safety/)
• Uncovering Talent: A New Model of Inclusion (www2.deloitte.com/content/dam/Deloitte/us/Documents/about-deloitte/us-about-deloitte-uncovering-talent-a-new-model-of-inclusion.pdf) , by Christie Smith and Kenji Yoshino, Deloitte, 2018.
Research by Jenny Chatman on group diversity:
• Blurred Lines: How the Collectivism Norm Operates Through Perceived Group Diversity to Boost or Harm Group Performance in Himalayan Mountain Climbing (pubsonline.informs.org/doi/abs/10.1287/orsc.2018.1268) (PDF (drive.google.com/file/d/1psfzK6pmk-ktGUV4vOPXLBs85_eHIqJ3/view) ), By Jennifer A. Chatman, Lindred L. Greer, Eliot Sherman, Bernadette Doerr, Organization Science, 2019
• Political Correctness and Group Composition: A Research Agenda (drive.google.com/file/d/17f0rLJtJoJp7bVemZ9R84HAIzuJJfLAj/view) , By Jennifer A. Chatman, Jack A. Goncalo, Jessica R. Kenndy, and Michelle M. Duguid. Research on Managing Groups and Teams
• Being distinctive versus being conspicuous: The effects of numeric status and sex-stereotyped tasks on individual performance in groups, (drive.google.com/file/d/1-GbjcLdk0TI64jCbyDwuBpkaKt5OsywK/view) By Jennifer A. Chatman, Alicia D. Boisnier, Sandra E. Spataro, Cameron Anderson, and Jennifer L. Berdahl. Organizational Behavior and Human Decision Processes.
• The Influence of Demographic Heterogeneity on the Emergence and Consequences of Cooperative Norms in Work Teams Academy of Management Journal (drive.google.com/file/d/1Pqykq2TOZ1ROFcfiUSyOfpO2ZlrWagCN/view) , by Jennifer A. Chatman and Francis J. Flynn, Academy of Management Journal.
Research by Sameer Srivastava on measuring culture through language using AI tools:
• The New Analytics of Culture (hbr.org/2020/01/the-new-analytics-of-culture) , by Matthew Corritore, Amir Goldberg, and Sameer B. Srivastava, Harvard Business Review, 2020
• How can AI Enrich Our Understanding of Organizational Culture? (https://faculty.haas.berkeley.edu/srivastava/papers/AI%20and%20Culture%20-%20Goldberg%20and%20Srivastava.pdf) By Amir Goldberg and Sameer B. Srivastava, Management and Business Review, 2022
• Language as a Window into Culture (journals.sagepub.com/doi/abs/10.1177/0008125617731781?casa_token=CN0bkekDpIgAAAAA%3A4Fg0MItD-s6DKDk6ReP4HJJnFbEAt9eVOjXZjvhboX8bW-n8ppQWcCi61LUf-W3KZjfpcvV3IB-a1Q&journalCode=cmra) , by Sameer B. Srivastava and Amir Goldberg, California Management Review, 2017
Related episodes of The Culture Kit with Jenny & Sameer:
• Amy Edmondson & Steve Brass on Psychological Safety (the-culture-kit-with-jenny-sameer.simplecast.com/episodes/bonus-episode-4-amy-edmondson-steve-brass-on-psychological-safety)
• How to Keep Remote Workers Connected to the Mission, with Hubspot CEO Yamini Rangan (the-culture-kit-with-jenny-sameer.simplecast.com/episodes/how-to-keep-hybrid-workers-connected-to-the-mission)
Three main takeaways from Jenny & Sameer’s interview with Jarvis Sam:
1. Know your “why”: Organizations need to ask, “Why are we doing this work from the very beginning? And how does that link to key actions that we may have taken previously?
2. Comprehensive integration is key: Inclusion can’t be an add-on. It should be a key attribute in every area of the organization including talent acquisition, management, and succession planning.
3. DEI Is not just for underrepresented communities: Inclusive cultures are ones where every team member feels that they can show up as their truest selves.
Do you have a vexing question about work that you want Jenn...



![Episode 5: How To Avoid Creating a ‘Yes Man’ Culture
A “yes man” culture that is adverse to dissent can not only be stifling for employees, but in some cases, can be downright dangerous. So how do you create a culture where everyone feels empowered to bring their ideas to the table?
On today’s episode of Culture Kit, Haas School of Business professors and organizational culture experts Jenny Chatman and Sameer Srivastava answer a question from Shuchi Mathur, the Vice President of Customer Experience at Reelgood. Jenny and Sameer share examples of companies they’ve worked with like Pixar and Netflix that have built cultures around celebrating failure and farming for dissent.
Do you have a vexing question about work that you want Jenny and Sameer to answer? Submit your “Fixit Ticket: https://forms.gle/mxt7gBpRFqy4e52z5.
Find the full transcript and learn more about the podcast and the Berkeley Center for Workplace Culture and Innovation at https://haas.berkeley.edu/culture/culture-kit-podcast/ .
*The Culture Kit with Jenny & Sameer is a production of Haas School of Business and is produced by University FM.*
Jenny & Sameer’s 3 Main Takeaways:
1. Be intentional – recognize that you need to go out of your way to prioritize dissent; otherwise you might inadvertently stifle it.
2. Build systems – some organizations even establish processes to encourage people to take deliberate action to surface dissent. This is mission-critical in an organization where life and safety are on the line.
3. Model what you want to see – leaders need to actively model a willingness to admit when they’re wrong and own up to mistakes. At the same time, they can seek out and defer to expertise, rather than acting like they always have the answers.Show Links:
• Boeing Hit by Damning FAA Report Faulting Safety Culture (https://www.bloomberg.com/news/articles/2024-02-26/boeing-safety-culture-found-inadequate-confusing-by-faa-panel) [Bloomberg]
• Fixing Boeing’s Broken Culture Starts With a New Plane (https://www.bloomberg.com/news/articles/2024-04-04/fixing-boeing-s-broken-culture-starts-with-a-new-plane) [Bloomberg]
• Boeing: Last Week Tonight with John Oliver (HBO) (https://www.youtube.com/watch?v=Q8oCilY4szc&ab_channel=LastWeekTonight) [YouTube]
• The Lasting Leadership Lessons From The Challenger Disaster (https://www.forbes.com/sites/michaelperegrine/2021/01/24/the-lasting-leadership-lessons-from-the-challenger-disaster/) [Forbes]
• The Challenger Launch Decision: Risky Technology, Culture, and Deviance at NASA (https://books.google.com/books/about/The_Challenger_Launch_Decision.html?id=6f6LrdOXO6wC) [University of Chicago Press]
• Sales Misconduct at Wells Fargo Community Bank (https://hbsp.harvard.edu/product/118009-PDF-ENG?Ntt=sales%20misconduct%20at%20wells%20fargo) [Harvard Business Publishing]
• Zappos has quietly backed away from holacracy (https://qz.com/work/1776841/zappos-has-quietly-backed-away-from-holacracy) [Quartz]
• Structure That’s Not Stifling (https://hbr.org/2018/05/structure-thats-not-stifling) [Harvard Business Review]
• Farming for dissent: The strategy that helped Reed Hastings turn Netflix into a $240 bn company (https://www.businesstoday.in/latest/corporate/story/farming-for-dissent-the-strategy-that-helped-reed-hastings-turn-netflix-into-a-240-bn-company-426299-2024-04-21) [Business Today]
• Reed Hastings: This 3-word tactic helped make Netflix a $240 billion company (https://www.cnbc.com/2024/04/20/how-to-make-big-decisions-the-tactic-reed-hastings-used-at-netflix.html) [CNBC]
• Netflix: A Creative Approach to Culture and Agility (https://hbsp.harvard.edu/product/420055-PDF-ENG?Ntt=netflix%20culture) [Harvard Business Publishing]
• No Rules Rules: Netflix and the Culture of Reinvention (https://www.amazon.com/No-Rules-Netflix-Culture-Reinvention/dp/1984877860) [Penguin Press]
• Mindset: The New Psychology of Success (https://books.google.com/books/about/Mindset.html?id=fdjqz0TPL2wC) [Random House Publishing Group]
• Lessons from Pixar 2: Failure Is an Ingredient for Creativity (https://medium.com/great-business-stories/lessons-from-pixar-2-failure-is-an-ingredient-for-creativity-b54b34abaccd) [Medium]
• Microsoft CEO Satya Nadella Apologizes For Comments On Womens Pay (https://www.forbes.com/sites/amitchowdhry/2014/10/10/microsoft-ceo-satya-nadella-apologizes-for-comments-on-womens-pay/?sh=69f534ff6d2b) [Forbes]
• Microsofts CEO Sent an Extraordinary Email to Employees After They Committed an Epic Fail (https://www.inc.com/justin-bariso/microsofts-ceo-sent-an-extraordinary-email-to-employees-after-they-committed-an-.html) [Inc]
• Satya Nadella at Microsoft: Instilling a Growth Mindset (https://hbsp.harvard.edu/product/LBS128-PDF-ENG?Ntt=satya%20nadella) [Harvard Business Publishing]
• Managing High Reliability Organizations (https://journals.sagepub.com/doi/abs/10.2307/41166631) [California Management Review]
• Must accidents h... Episode 5: How To Avoid Creating a ‘Yes Man’ Culture](https://i.ytimg.com/vi/b7paWqdWAt0/mqdefault.jpg)






