Uploaded February 2026 | Updated September 2026, 1 week ago
In this View From The Top interview, Sanil Rajput, MBA '26, speaks with Jane Fraser, CEO and Chair of Citi.
Jane shares her journey from Scotland to the helm of one of the world’s most systemically important financial institutions. As CEO, Jane has led one of the most ambitious reorganizations in Citi's history, simplifying the business, increasing accountability, and reshaping its culture. She offers candid insights on leading under scrutiny, competing in a fintech- and AI-driven world, and why empathy, resilience, and clarity are essential when the stakes are high. This conversation explores leadership at scale, institutional change, and what it truly means to lead with empathy.
In this View From The Top interview, Sanil Rajput, MBA '26, speaks with Jane Fraser, CEO and Chair of Citi.
Jane shares her journey from Scotland to the helm of one of the world’s most systemically important financial institutions. As CEO, Jane has led one of the most ambitious reorganizations in Citi's history, simplifying the business, increasing accountability, and reshaping its culture. She offers candid insights on leading under scrutiny, competing in a fintech- and AI-driven world, and why empathy, resilience, and clarity are essential when the stakes are high. This conversation explores leadership at scale, institutional change, and what it truly means to lead with empathy.
