Uploaded January 2026 | Updated September 2026, 3 hours ago

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Bret Taylor is the CEO of Sierra and chair of OpenAI's board. Taylor joins Big Technology Podcast to discuss how AI is reshaping software, from vibe coding to the rise of AI agents that will replace dashboards, forms, and the way we interact with technology. We also cover OpenAI's decision to introduce ads, whether AI progress is actually slowing down, and what Brett has learned from working with Sam Altman, Mark Zuckerberg, Elon Musk, and Sheryl Sandberg. Hit play for an essential conversation on the future of software with someone who's been at the center of every major tech shift for two decades.

00:00:00 - Introduction
00:01:05 - The Future of Software and AI Agents
00:15:39 - The Impact of AI on Consumer Experience
00:24:20 - The Evolution of Technology and AI
00:29:33 - Introduction to Sierra
00:31:10 - AI Agents and Customer Experience
00:33:26 - Building Trust in Sierra's AI
00:40:27 - AI Agents and the Future of Consulting
00:42:58 - OpenAI and its Business Model
00:46:47 - The Role of AI Agents in Various Applications
00:59:30 - The Future of AI and Society