InterSystems 5 Minute Spotlight: Driving Customer Success with Analytics @InterSystemsCorp
InterSystems 5 Minute Spotlight: Driving Customer Success with Analytics  @InterSystemsCorp
Uploaded May 2021 | Updated September 2026, 2 weeks ago
A conversation with Joe Lichtenberg, Global Head of Product at InterSystems and Cam Minges, President FCFUC

Joe and Cam talk about how using analytics, Financial Center First Credit Union (FCFCU) was able to build stronger member relationship during Covid-19. As one of the leading credit unions in the country and an InterSystems long-time customer, FCFCU was determined to provide members with financial peace of mind and ensure those in need would have access to funds as part of its “We Care” campaign. Relying on InterSystems data platform technology for predictive analytics, they were able to identify members most in need of support and reach out to them at the right time and place. The investment has paid off with one of the most successful years ever at FCFCU.


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InterSystems 5 Minute Spotlight: Driving Customer Success with Analytics

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