Uploaded June 2026 | Updated September 2026, 2 weeks ago

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Kohl's rose to its peak as a department store in the 2000s, with a focus on a strong in-store experience, coupons and rewards. Now, after years of stagnant sales and a rough patch on Wall Street, Kohl's is trying to get back to what made it a household name.

Reporter: Laya Neelakandan
Produced by: Tasia Jensen
Animation: Jason Reginato, Emily Park
Senior Managing Producer: Tala Hadavi
Additional Footage: Getty Images

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Inside The Rise And Fall Of Kohl's