CNA Insider | I Work As 24/7 Crisis Helpliner For Migrant Workers In Distress | On The Red Dot - Secret Heroes @CNAInsider | Uploaded 1 week ago | Updated 4 hours ago
Meet Jaishen Jayasegaran, a dedicated Crisis Helpline operator who answers calls from distressed migrant workers, offering a listening ear and vital support when they need it most. He takes on the toughest shift—the graveyard shifts from 10 PM to 7 AM—up to 10 days a month, when calls are often the most urgent. Whether it’s a plea for help or just someone in distress, Jaishen is there to provide comfort and calm, keeping migrant workers safe in their darkest hours. But Jaishen’s dedication goes far beyond just answering calls. Secret Heroes explores how he forms deep connections with the migrant worker community, stepping up to help in ways that go above and beyond the job description.
00:00 Introduction
00:38 Jaishen working the graveyard shift
3:55 Jaishen’s most impactful call
5:40 How Jaishen decompresses
6:32 Jaishen meets with migrant workers
8:47 Jaishen volunteers after work
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About On The Red Dot: CNA's weekly programme documents the stories of ordinary Singaporeans and celebrates their resilience, identity and sense of belonging. 'Secret Heroes' celebrates regular Singaporeans making an impact in quiet ways.
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On The Red Dot playlist: youtube.com/playlist?list=PLkMf14VQEvTYbQaR9ddxnJmJRangPrY5f
#CNAInsider #OnTheRedDot #MigrantWorkers #Singapore
For more, SUBSCRIBE to CNA INSIDER!
https://cna.asia/insideryoutubesub
Follow CNA INSIDER on:
Instagram: instagram.com/cnainsider
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Website: https://cna.asia/cnainsider
Meet Jaishen Jayasegaran, a dedicated Crisis Helpline operator who answers calls from distressed migrant workers, offering a listening ear and vital support when they need it most. He takes on the toughest shift—the graveyard shifts from 10 PM to 7 AM—up to 10 days a month, when calls are often the most urgent. Whether it’s a plea for help or just someone in distress, Jaishen is there to provide comfort and calm, keeping migrant workers safe in their darkest hours. But Jaishen’s dedication goes far beyond just answering calls. Secret Heroes explores how he forms deep connections with the migrant worker community, stepping up to help in ways that go above and beyond the job description.
00:00 Introduction
00:38 Jaishen working the graveyard shift
3:55 Jaishen’s most impactful call
5:40 How Jaishen decompresses
6:32 Jaishen meets with migrant workers
8:47 Jaishen volunteers after work
===========
About On The Red Dot: CNA's weekly programme documents the stories of ordinary Singaporeans and celebrates their resilience, identity and sense of belonging. 'Secret Heroes' celebrates regular Singaporeans making an impact in quiet ways.
===========
On The Red Dot playlist: youtube.com/playlist?list=PLkMf14VQEvTYbQaR9ddxnJmJRangPrY5f
#CNAInsider #OnTheRedDot #MigrantWorkers #Singapore
For more, SUBSCRIBE to CNA INSIDER!
https://cna.asia/insideryoutubesub
Follow CNA INSIDER on:
Instagram: instagram.com/cnainsider
Facebook: facebook.com/cnainsider
Website: https://cna.asia/cnainsider
