Big Think | How we get caught in an unproductive "us vs. them" way of thinking @bigthink | Uploaded 9 months ago | Updated 1 hour ago
Dan Shapiro, Director of the Harvard International Negotiation Program and author of "Negotiating the Nonnegotiable," breaks down the "Tribes Effect" and why it's so hard for us to listen during emotionally charged conflict.
Dan Shapiro, Director of the Harvard International Negotiation Program and author of "Negotiating the Nonnegotiable," breaks down the "Tribes Effect" and why it's so hard for us to listen during emotionally charged conflict.