Uploaded July 2026 | Updated September 2026, 37 minutes ago

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Got your Virgin Media QuickStart kit? Follow this step-by-step guide to get your broadband up and running as quickly as possible.

In this video, you'll learn how to:

- Check you've received everything in your QuickStart kit
- Find the correct Virgin Media wall socket
- Connect your Hub and cables correctly
- Set up your WiFi connection
- Connect your devices to your new network
- Troubleshoot common setup issues

Your Hub may take up to 30 minutes to activate after it's powered on. Once the light on the front is solid white, you're ready to connect your devices using the WiFi name and password printed on the base of your Hub or the removable card included in the box.

If you can't find a compatible Virgin Media wall socket, or it's damaged, you'll need to book an engineer visit through the My Virgin Media app or by contacting us.

For more help with your Virgin Media services, visit our Help & Support pages - virginmedia.com/help

#VirginMedia #QuickStart #BroadbandSetup #WiFi #HomeBroadband #SelfInstall