Uploaded January 2025 | Updated September 2026, 2 weeks ago

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Synology Drive Client is a desktop tool that lets you sync files and back up your computer across multiple devices and a centralized Synology Drive Server. In this video, we will show you how to resolve sync issues between Synology Drive Client and Synology Drive.

0:12 Before You Start
0:40 Check Event Logs for Unsynced Files
2:12 Check Sync Rules for Excluded Files

My files won't sync between Synology Drive and Drive clients. What can I do?
kb.synology.com/DSM/tutorial/Why_are_files_not_synced_between_Synology_Drive_and_Drive_desktop_application
What can I do if antivirus detects virus in ".SynologyWorkingDirectory" folder during syncing?
kb.synology.com/DSM/tutorial/What_can_i_do_if_antivirus_detects_virus_in_synologyWorkingDirectory_during_syncing
Sync task rules and backup task rules
kb.synology.com/DSM/help/SynologyDriveClient/synologydriveclient?version=7#syncbackuprules
Data Management Systems
synology.com/products
What can I do when the file list in Synology Drive and File Station are not the same?
kb.synology.com/DSM/tutorial/inconsistent_file_list_between_Drive_File_Station

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