Uploaded April 2016 | Updated September 2026, 2 weeks ago
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How To Fix "App Couldn't be downloaded due to an Error 491" On Play Store ?
This Error Happens when you try to Download or Update an App on Play Store .
Method 1:
Simply, Restart your Phone.Go to Play Store and try to download or Update An App .
Method 2:
Clear Cache and Data of
i) Google Play Store .
ii) Google Play Services .
If you see Google Services Framework , Download Manager.Clear their Cache and Data as well .
iii) Remove Your Google Account and Re-Add it again .
If you have more than one google Account Associated,Remove everyone.
Step 1: Go to settings,and then accounts,and then Google
Step 2: Remove your all google(gmail) accounts .
Step 3: Add it again .
Reboot Your Phone ,Go to Play Store and try to Update an App .
Method 3:
Uninstall the Updates of Google play store,if you have it.
Go to Settings,and then Apps,and then Uninstall Play Store Updates.
Method 4:
Reboot into recovery and wipe cache partition and from Advanced -- Wipe Dalvik Cache.
Ways to get Into recovery mode on Samsung ,if you have other Phone ,try to find from your manufacturer ,how to get into recovery mode .
For Samsung Phones:
Step 1: Turn off the device.
Step 2:Now, press and hold the Volume Up, Power and Home buttons until you see the Samsung screen. Now,Release the Power button but continue to press Home and Volume Up until you are brought to the recovery mode .
Step 3: Press the Volume down key several times to highlight 'wipe cache partition'.
'
Step 4: Press Power button to select and it will wipe cache Partition.
For Wiping Dalvik cache
Step 3: Press the Volume down key several times to highlight 'Advance' .
Step 4: Press Power button to select and then Wipe dalvik cache .
Reboot Your Phone ,Go to Play Store and try to download an App or Update an App .
That's all
Thanks for watching,if you like this tutorial ,please like and share .
==============================================
Facebook: facebook.com/GoTreeAcademy
Google+ : goo.gl/zAAXK6
Twitter: twitter.com/gotreeacademy
#howtofix #appcouldnotbedownloaded #error491 #playstore
If you guys want high-quality, and more FREE tech content, You can Support me on Patreon and get some great rewards!
patreon.com/TreeAcademy
How To Fix "App Couldn't be downloaded due to an Error 491" On Play Store ?
This Error Happens when you try to Download or Update an App on Play Store .
Method 1:
Simply, Restart your Phone.Go to Play Store and try to download or Update An App .
Method 2:
Clear Cache and Data of
i) Google Play Store .
ii) Google Play Services .
If you see Google Services Framework , Download Manager.Clear their Cache and Data as well .
iii) Remove Your Google Account and Re-Add it again .
If you have more than one google Account Associated,Remove everyone.
Step 1: Go to settings,and then accounts,and then Google
Step 2: Remove your all google(gmail) accounts .
Step 3: Add it again .
Reboot Your Phone ,Go to Play Store and try to Update an App .
Method 3:
Uninstall the Updates of Google play store,if you have it.
Go to Settings,and then Apps,and then Uninstall Play Store Updates.
Method 4:
Reboot into recovery and wipe cache partition and from Advanced -- Wipe Dalvik Cache.
Ways to get Into recovery mode on Samsung ,if you have other Phone ,try to find from your manufacturer ,how to get into recovery mode .
For Samsung Phones:
Step 1: Turn off the device.
Step 2:Now, press and hold the Volume Up, Power and Home buttons until you see the Samsung screen. Now,Release the Power button but continue to press Home and Volume Up until you are brought to the recovery mode .
Step 3: Press the Volume down key several times to highlight 'wipe cache partition'.
'
Step 4: Press Power button to select and it will wipe cache Partition.
For Wiping Dalvik cache
Step 3: Press the Volume down key several times to highlight 'Advance' .
Step 4: Press Power button to select and then Wipe dalvik cache .
Reboot Your Phone ,Go to Play Store and try to download an App or Update an App .
That's all
Thanks for watching,if you like this tutorial ,please like and share .
==============================================
Facebook: facebook.com/GoTreeAcademy
Google+ : goo.gl/zAAXK6
Twitter: twitter.com/gotreeacademy
#howtofix #appcouldnotbedownloaded #error491 #playstore
