Uploaded June 2026 | Updated September 2026, 2 weeks ago
Fix Any LG Top Mount Freezer Not Making Ice (Step-by-Step Guide)
If your LG top mount freezer isn’t making ice, the issue is usually water supply, temperature, or the ice maker itself. Here’s how to troubleshoot it on any model.
1. Check if the ice maker is turned ON
Open the freezer compartment
Look for the ice maker switch or arm
Make sure it is in the ON position
Some models use a small metal arm that must be down
2. Check freezer temperature
Ice will not form properly if the freezer is too warm.
Set freezer to 0°F (-18°C)
If it’s above 10°F (-12°C), ice production may stop
Allow 12–24 hours after adjusting
3. Check the water supply line
If water isn’t reaching the ice maker, no ice will form.
Make sure the water line is connected to the wall valve
Ensure the valve is fully open
Look for kinks or bends in the hose
If recently installed, air may need to be flushed out
4. Reset the ice maker
Most LG top mount ice makers can be reset.
Locate the test/reset button on the ice maker unit
Press and hold it for 3–10 seconds
You should hear a chime or motor movement
Wait 24 hours for ice production to resume
5. Check for ice blockages
Look inside the ice tray for frozen clumps
Remove any stuck ice gently
Make sure the ejector arm moves freely
6. Check the water filter
A clogged filter is a very common cause.
Replace filter if it’s older than 6 months
If recently replaced, make sure it is seated correctly
7. Door and airflow issues
Make sure freezer door seals tightly
Do not overload freezer (blocks airflow)
Keep vents inside the freezer clear
When to suspect a part failure
Ice maker does not respond to reset
No water enters tray even with good supply
Clicking sounds but no ice cycle
Unit is more than 5–7 years old
Possible failing parts:
Ice maker assembly
Water inlet valve
Control board
Quick fix checklist
Freezer at 0°F
Water line open and not kinked
Ice maker ON
Reset performed
Filter not clogged
Disclaimer: As an Amazon Associate I earn from qualified purchases.
Fix Any LG Top Mount Freezer Not Making Ice (Step-by-Step Guide)
If your LG top mount freezer isn’t making ice, the issue is usually water supply, temperature, or the ice maker itself. Here’s how to troubleshoot it on any model.
1. Check if the ice maker is turned ON
Open the freezer compartment
Look for the ice maker switch or arm
Make sure it is in the ON position
Some models use a small metal arm that must be down
2. Check freezer temperature
Ice will not form properly if the freezer is too warm.
Set freezer to 0°F (-18°C)
If it’s above 10°F (-12°C), ice production may stop
Allow 12–24 hours after adjusting
3. Check the water supply line
If water isn’t reaching the ice maker, no ice will form.
Make sure the water line is connected to the wall valve
Ensure the valve is fully open
Look for kinks or bends in the hose
If recently installed, air may need to be flushed out
4. Reset the ice maker
Most LG top mount ice makers can be reset.
Locate the test/reset button on the ice maker unit
Press and hold it for 3–10 seconds
You should hear a chime or motor movement
Wait 24 hours for ice production to resume
5. Check for ice blockages
Look inside the ice tray for frozen clumps
Remove any stuck ice gently
Make sure the ejector arm moves freely
6. Check the water filter
A clogged filter is a very common cause.
Replace filter if it’s older than 6 months
If recently replaced, make sure it is seated correctly
7. Door and airflow issues
Make sure freezer door seals tightly
Do not overload freezer (blocks airflow)
Keep vents inside the freezer clear
When to suspect a part failure
Ice maker does not respond to reset
No water enters tray even with good supply
Clicking sounds but no ice cycle
Unit is more than 5–7 years old
Possible failing parts:
Ice maker assembly
Water inlet valve
Control board
Quick fix checklist
Freezer at 0°F
Water line open and not kinked
Ice maker ON
Reset performed
Filter not clogged
Disclaimer: As an Amazon Associate I earn from qualified purchases.
