Uploaded April 2026 | Updated September 2026, 2 weeks ago
Is your HP printer only printing in black and white from a Windows computer? This quick video from HP walks you through the best steps to resolve the issue and get your printer producing color prints again.
What you will learn
How to check ink levels and replace low or empty ink cartridges
How to confirm the color print settings in the HP app and Windows
How to remove and reinstall your printer using an IP port connection
Top questions answered by this video
How do I fix a printer that prints black but not color?
Follow the steps in this video to check ink levels and replace cartridges, adjust the color print settings, and reinstall the printer using an IP port connection.
Why is my HP printer only printing in black and white?
The problem can be caused by low or empty ink cartridges, disabled color settings, or issues with the printer software.
How do I check the ink levels?
You can check the ink levels from your printer control panel or the HP app. This video offers detailed steps.
How do I change color print settings in the HP app?
Adjust the color mode setting. This video walks you through it.
How do I reinstall my HP printer using a TCP/IP connection in Windows?
Remove the printer from Windows, then add the printer manually when you reinstall it and choose to use an IP address or hostname. For specific steps, watch this video.
How do I find my printer IP address?
You can find it on the printer control panel, in the Printer settings in the HP app, or by printing an Information Report. This video provides step-by-step instructions.
Chapters:
00:00 - Introduction
00:34 - Check ink levels and replace ink cartridges
02:22 - Check the color printing settings
03:33 - Remove and reinstall the printer using an IP Port connection
For other helpful videos go to youtube.com/hpsupport.
More support options for your HP device are available at hp.com/support.
For step-by-step guidance, connect with our Virtual Agent: virtualagent.hpcloud.hp.com/?botClient=social&botSubClient=YouTube&cc=us&lc=en
Continue the Conversation:
SUPPORT FORUM: https://hp.care/SupportForums
FACEBOOK: facebook.com/HPSupport
X: https://x.com/HP
INSTAGRAM: instagram.com/hp
LINKEDIN: linkedin.com/company/hp
SUBSCRIBE: youtube.com/HPSupport
SHOP NOW: hp.com
HP PARTS STORE: parts.hp.com
About HP:
HP Inc. creates technology that makes life better for everyone everywhere - every person, every organization, and every community around the globe. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze.
This video was produced by HP.
#HPSupport #HP #FixHPPrinter #PrintingBlackInkOnly #HPPrinters #Windows11
How to fix an HP printer that is printing in black ink only (Windows) | HP printers
youtu.be/HRwyqtrYOgo
Is your HP printer only printing in black and white from a Windows computer? This quick video from HP walks you through the best steps to resolve the issue and get your printer producing color prints again.
What you will learn
How to check ink levels and replace low or empty ink cartridges
How to confirm the color print settings in the HP app and Windows
How to remove and reinstall your printer using an IP port connection
Top questions answered by this video
How do I fix a printer that prints black but not color?
Follow the steps in this video to check ink levels and replace cartridges, adjust the color print settings, and reinstall the printer using an IP port connection.
Why is my HP printer only printing in black and white?
The problem can be caused by low or empty ink cartridges, disabled color settings, or issues with the printer software.
How do I check the ink levels?
You can check the ink levels from your printer control panel or the HP app. This video offers detailed steps.
How do I change color print settings in the HP app?
Adjust the color mode setting. This video walks you through it.
How do I reinstall my HP printer using a TCP/IP connection in Windows?
Remove the printer from Windows, then add the printer manually when you reinstall it and choose to use an IP address or hostname. For specific steps, watch this video.
How do I find my printer IP address?
You can find it on the printer control panel, in the Printer settings in the HP app, or by printing an Information Report. This video provides step-by-step instructions.
Chapters:
00:00 - Introduction
00:34 - Check ink levels and replace ink cartridges
02:22 - Check the color printing settings
03:33 - Remove and reinstall the printer using an IP Port connection
For other helpful videos go to youtube.com/hpsupport.
More support options for your HP device are available at hp.com/support.
For step-by-step guidance, connect with our Virtual Agent: virtualagent.hpcloud.hp.com/?botClient=social&botSubClient=YouTube&cc=us&lc=en
Continue the Conversation:
SUPPORT FORUM: https://hp.care/SupportForums
FACEBOOK: facebook.com/HPSupport
X: https://x.com/HP
INSTAGRAM: instagram.com/hp
LINKEDIN: linkedin.com/company/hp
SUBSCRIBE: youtube.com/HPSupport
SHOP NOW: hp.com
HP PARTS STORE: parts.hp.com
About HP:
HP Inc. creates technology that makes life better for everyone everywhere - every person, every organization, and every community around the globe. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze.
This video was produced by HP.
#HPSupport #HP #FixHPPrinter #PrintingBlackInkOnly #HPPrinters #Windows11
How to fix an HP printer that is printing in black ink only (Windows) | HP printers
youtu.be/HRwyqtrYOgo
