Uploaded August 2025 | Updated September 2026, 2 weeks ago

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In this tutorial, learn how to create a shared mailbox in outlook and give it Copilot 365 access
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Learn how to create a shared mailbox in Microsoft Outlook for better email management. Discover how to set up an accounting email and explore workarounds for using Microsoft 365 Copilot features with shared mailboxes. This tutorial covers simple steps for effective organization.

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⏰ Timecodes ⏰
00:00 - Why would you want a Shared Mailbox in Outlook?
01:00 - Access the Shared Mailboxes in the Microsoft Admin Center
02:20 - Add your Shared Mailbox to Outlook (new)
03:28 - The Microsoft Copilot Jumpstart Toolkit (Free Copilot Tutorial for Beginners)
03:45 - How to setup Copilot 365 so it has access to your Outlook Shared Mailbox
06:30 - Copilot 365 searching in an Outlook Shared Mailbox

#copilo365 #microsoftcopilot #outlook