Uploaded May 2026 | Updated September 2026, 2 weeks ago

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If your printer stops feeding pages while printing, and a “Clear Paper Jam” error message displays on the control panel, watch this video to learn how to fix a paper jam on the HP OfficeJet Pro 9110, 9110e, 9120, 9120e, 9130, and 9130e All-in-One printer series.

Chapters:
00:00 - Introduction
00:31 - Clear a paper jam from print zone
01:25 - Clear a paper jam from the input tray
02:39 - Clean the paper feed rollers
03:54 - Reset the printer

This video applies to the following models:
HP OfficeJet Pro All-in-One Printer, 9110b, 9117b, 9120, 9120e, 9125, 9125e, 9128, 9128e, 9129, 9129e, 9130, 9130b, 9130e, 9135e

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More support options for your HP device are available at hp.com/support.
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HP Inc. creates technology that makes life better for everyone everywhere - every person, every organization, and every community around the globe. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze.

This video was produced by HP.
#HPSupport #PaperJam #HPOfficeJetPro #HP
How to clear a paper jam | HP OfficeJet Pro 9110, 9120, & 9130 All-in-One printers
youtu.be/NKemR-mrEv4