How Razer Screws Customers | Hardware, Software, & Support Failures @GamersNexus
How Razer Screws Customers | Hardware, Software, & Support Failures  @GamersNexus
Uploaded August 2025 | Updated September 2026, 2 weeks ago
Sponsor: Lian Li Lancool 217 on Amazon geni.us/0dwg
Hardware manufacturer Razer doesn't know what it's doing when it comes to hardware and software, it seems, with a mountain of complaints from its customers about defects and RMA issues. Razer has problems with its Blade laptop's trackpad / touchpad, crashing and BSODs, external display connectivity, and more. Its Synapse software also negatively impacts performance, and its customer support hasn't been very supportive of end users.

The best way to support our work is through our store: store.gamersnexus.net

Like our content? Please consider becoming our Patron to support us: patreon.com/gamersnexus

Find Just Josh's videos, including his new Razer video: youtube.com/watch?v=vu_sVQdt3rU
Find Jarrod's Tech here: youtube.com/@JarrodsTech

TIMESTAMPS

00:00 - The Razer Problem
01:28 - Actually, A Lot of Problems
03:11 - Razer Blade Laptop Issue Reports
07:46 - Razer Synapse Destroys Performance
13:47 - External Display Defects
15:27 - Crashing and BSODs
17:26 - Warranty Failures
19:58 - Conclusion

** Please like, comment, and subscribe for more! **

Links to Amazon and Newegg are typically monetized on our channel (affiliate links) and may return a commission of sales to us from the retailer. This is unrelated to the product manufacturer. Any advertisements or sponsorships are disclosed within the video ("this video is brought to you by") and above the fold in the description. We do not ever produce paid content or "sponsored content" (meaning that the content is our idea and is not funded externally aside from whatever ad placement is in the beginning) and we do not ever charge manufacturers for coverage.

Follow us in these locations for more gaming and hardware updates:

t: twitter.com/gamersnexus
f: facebook.com/gamersnexus
w: gamersnexus.net

Our policies, processes, and ethics statements relating to review samples, advertising, travel, errors, and more are transparently and publicly available on this page: https://gamers.nexus/ethics-statements

Steve Burke: Host, Additional Writing
Tim Phetdara: Editing
Jimmy Thang: Writing, Research
How Razer Screws Customers | Hardware, Software, & Support FailuresHW News - AMD RX 9070 XT Inbound, Counterfeit 9800X3Ds, RTX 5090 Supply, KINGPIN Might Switch SidesNoctua AIO Engineering and Thermosiphon Cooler, ft. Technical DiscussionNVIDIA RTX 5090 PCIe 5.0 vs. 4.0 vs. 3.0 x16 Scaling BenchmarksInside the Collapse of Artesian Builds: From $20,000,000 to BankruptHW News - RTX 50 Continues to Not Exist, Strange Intel CPU, AMD Vulnerability, NVIDIA Stock Drop$184 Threat to AMD: Intel i5-11400 CPU Review & Benchmarks vs. R5 3600, 5600X, 11600KIntel Arc A380 Gaming GPU Review & Benchmarks vs. AMD RX 6400, GTX 1650, & MoreHW News - USA Sues Adobe & Bans DeepCool, AMD Targeted by Cybercrime, ASUS MicroSD StatementGigabyte X570 Master VRM & PCB Analysis | Efficiency EstimationsHW News - DRAM Antitrust Lawsuit, ID Verification, USA Wants 5% of OpenAI, Sony Drops DiscsAMD is a Mess: Radeon RX 7600 GPU Review & Benchmarks
Gamers Nexus |

How Razer Screws Customers | Hardware, Software, & Support Failures

SHARE TO X SHARE TO REDDIT SHARE TO FACEBOOK WALLPAPER