Uploaded September 2024 | Updated September 2026, 2 weeks ago

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It’s in a project manager’s best interest to communicate tactfully, not only with the members of their organization but also with customers and vendors. Strategic communication with a customer or client can instill a sense of confidence that you’re doing a good job and that you’re a trustworthy partner.

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About Google Career Certificates:
Google Career Certificates are lessons designed to prepare you for entry-level roles in career fields like cybersecurity, data analytics, digital marketing & e-commerce, IT support, project management, or user experience (UX) design. Google Career Certificates give learners the skills they need to apply for more than 2.4 million in-demand jobs with a median salary of $76,000+.

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How Project Managers Can Build Customer Satisfaction | Google Project Management Certificate
youtu.be/hwZ6MgKTKyU