Uploaded May 2025 | Updated September 2026, 5 days ago
Under One Roof: How Intake Data Can Streamline Human and Animal Services Collaboration
Guest Speakers: Lucy Fernandez, Senior Intake Diversion (PASS) Program Manager at Austin Pets Alive! and Diana Cruz, Program Director at Heart LA.
From transactional to trauma-informed, we'll be reshaping the way you think about pet intake and intake diversion in this workshop focused on putting the human first to support more pets. In order to support both ends of the leash, organizations should gain more understanding of the circumstances leading to owner surrender and build programs that support their community based on the community's unique needs.
To access the full agenda and resources from this call or to ask questions of our speakers, visit https://maddies.fund/communityconversations51225
About Community Conversations, hosted by Maddie’s Fund:
When the COVID-19 pandemic hit in early 2020, animal sheltering transformed overnight. Foster-based sheltering, home-based employees and volunteers, along with collaboration galvanized our communities. The pandemic, along with social injustice, has motivated our industry to look at how we partner with our communities and confront our own biases. Shelter and rescue staff across the country began talking on a weekly basis, offering support and innovative ideas to do things differently. To learn more about these calls, visit forum.maddiesfund.org/communityconversations
Chapters
00:00 Welcome
06:00 Maddie’s Fund April Grant Winners
10:40 Presentation
Under One Roof: How Intake Data Can Streamline Human and Animal Services Collaboration
Guest Speakers: Lucy Fernandez, Senior Intake Diversion (PASS) Program Manager at Austin Pets Alive! and Diana Cruz, Program Director at Heart LA.
From transactional to trauma-informed, we'll be reshaping the way you think about pet intake and intake diversion in this workshop focused on putting the human first to support more pets. In order to support both ends of the leash, organizations should gain more understanding of the circumstances leading to owner surrender and build programs that support their community based on the community's unique needs.
To access the full agenda and resources from this call or to ask questions of our speakers, visit https://maddies.fund/communityconversations51225
About Community Conversations, hosted by Maddie’s Fund:
When the COVID-19 pandemic hit in early 2020, animal sheltering transformed overnight. Foster-based sheltering, home-based employees and volunteers, along with collaboration galvanized our communities. The pandemic, along with social injustice, has motivated our industry to look at how we partner with our communities and confront our own biases. Shelter and rescue staff across the country began talking on a weekly basis, offering support and innovative ideas to do things differently. To learn more about these calls, visit forum.maddiesfund.org/communityconversations
Chapters
00:00 Welcome
06:00 Maddie’s Fund April Grant Winners
10:40 Presentation
