Uploaded January 2026 | Updated September 2026, 2 weeks ago
Ryan King, Senior Solutions Engineer at Flipside Crypto, shares how Flipside built a reliable, revenue-critical observability platform for blockchain infrastructure. Learn why observability was a day-one requirement, how the team evolved from open source Grafana and PagerDuty to Grafana Cloud and IRM, and the alerting best practices that helped them reduce noise, cut costs by 32%, and improve reliability across validators and RPC nodes.
Chapters:
00:00 – Why Observability Is Day-One for Blockchain
00:54 – Why Flipside Runs Its Own Blockchain Infrastructure
01:41 – Blockchain Infrastructure Basics
02:26 – RPC Nodes as the Source of Truth
03:14 – Validators, Delegation, and Revenue Impact
04:03 – Why Observability Is a Day-One Requirement
04:47 – Early Observability Stack
05:44 – What Worked Well with Open Source
06:33 – Alerting & Configuration Pain Points
06:50 – Operational Challenges Running Thanos
07:41 – Why Flipside Chose Grafana Cloud
08:38 – Benefits of a Single Grafana Platform
09:26 – Reducing Costs with Adaptive Metrics
09:46 – The Hard Part: Alerting Without Fatigue
10:33 – Standardized Labels for Alerting
11:19 – Severity vs Urgency Model
12:44 – Alert Routing by Team Ownership
13:29 – Enriching Alerts with On-Chain Context
14:11 – Separating Info Alerts from Incidents
14:33 – Inside Grafana IRM Escalation Policies
15:26 – Day-Two Optimizations: Incidents, Services, and SLOs
17:30 – Measuring Reliability with Confidence
Relevant links:
☁️ Grafana Cloud is the easiest way to get started with Grafana dashboards, metrics, logs, and traces. Our forever-free tier includes access to 10k metrics, 50GB logs, 50GB traces and more. We also have plans for every use case. Sign up: grafana.com/get
❓ Have a question that isn't related to this video? Check out the Official Grafana Community Forums and ask your question or find your answer: community.grafana.com
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Connect with Grafana Labs:
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#Grafana #Observability
Ryan King, Senior Solutions Engineer at Flipside Crypto, shares how Flipside built a reliable, revenue-critical observability platform for blockchain infrastructure. Learn why observability was a day-one requirement, how the team evolved from open source Grafana and PagerDuty to Grafana Cloud and IRM, and the alerting best practices that helped them reduce noise, cut costs by 32%, and improve reliability across validators and RPC nodes.
Chapters:
00:00 – Why Observability Is Day-One for Blockchain
00:54 – Why Flipside Runs Its Own Blockchain Infrastructure
01:41 – Blockchain Infrastructure Basics
02:26 – RPC Nodes as the Source of Truth
03:14 – Validators, Delegation, and Revenue Impact
04:03 – Why Observability Is a Day-One Requirement
04:47 – Early Observability Stack
05:44 – What Worked Well with Open Source
06:33 – Alerting & Configuration Pain Points
06:50 – Operational Challenges Running Thanos
07:41 – Why Flipside Chose Grafana Cloud
08:38 – Benefits of a Single Grafana Platform
09:26 – Reducing Costs with Adaptive Metrics
09:46 – The Hard Part: Alerting Without Fatigue
10:33 – Standardized Labels for Alerting
11:19 – Severity vs Urgency Model
12:44 – Alert Routing by Team Ownership
13:29 – Enriching Alerts with On-Chain Context
14:11 – Separating Info Alerts from Incidents
14:33 – Inside Grafana IRM Escalation Policies
15:26 – Day-Two Optimizations: Incidents, Services, and SLOs
17:30 – Measuring Reliability with Confidence
Relevant links:
☁️ Grafana Cloud is the easiest way to get started with Grafana dashboards, metrics, logs, and traces. Our forever-free tier includes access to 10k metrics, 50GB logs, 50GB traces and more. We also have plans for every use case. Sign up: grafana.com/get
❓ Have a question that isn't related to this video? Check out the Official Grafana Community Forums and ask your question or find your answer: community.grafana.com
---
Thanks for watching!
👍 Was this video helpful? Like and subscribe to our channel for more videos.
Connect with Grafana Labs:
X: (twitter.com/grafana)
LinkedIn: (linkedin.com/company/grafana-labs/)
Facebook: (facebook.com/grafana)
#Grafana #Observability
