Uploaded July 2026 | Updated September 2026, 3 weeks ago
What can self storage learn from the pricing and analytics systems used in airlines and hotels? In episode nine of the Inside Extra Space Storage podcast, McKall Morris sits down with Chandra Maddukuri, SVP of Revenue Management and Data Science at Extra Space Storage, to discuss how that experience helped shape the company’s data and revenue management capabilities.
Maddukuri explains how artificial intelligence and machine learning support pricing, customer acquisition, and operational efficiency across more than 4,200 properties. He also shares how his team used A/B testing to inform the Life Storage brand integration, why data literacy matters for leaders, what he looks for when hiring data scientists, and how a high-performing culture encourages people to keep learning.
Follow the podcast:
Apple Podcasts: podcasts.apple.com/us/podcast/inside-extra-space-storage
Spotify: open.spotify.com/show/6EWXGUBUXbfkF4KiEVm67B
Explore more:
Read the full episode: extraspace.com/inside-exr/podcast/s1-e9-chandra-maddukuri-data-science
Apply to Extra Space Storage: careers.extraspace.com
Find storage facilities near you: extraspace.com/storage/facilities
00:00 About Inside Extra Space Storage Podcast
00:37 Meet Chandra Maddukuri, SVP of Revenue Management & Data Science
01:21 Extra Space Storage’s Data Strategy & AI Platform
03:05 How AI Is Changing Operations & What’s Next
04:50 Maddukuri’s Career Path From Airlines to Self Storage
05:46 Why Maddukuri Has Stayed at Extra Space Storage For 16 Years
07:28 What EXR Looks for When Hiring Data Scientists
08:46 Revenue Management Innovation & Digital Storage Unit Mapping
11:22 Testing Philosophy: Learning from Wins & Losses
12:13 Data Literacy as a Leadership Skill
13:30 The Life Storage Dual Brand Testing Data
16:33 Career Advice for Data Scientists
17:56 Chess, Stress Relief, & Closing Thoughts
About Extra Space Storage
Extra Space Storage owns and/or operates more than 4,200 self storage properties in 423 states and Washington, D.C. The company offers secure, conveniently located storage solutions for personal, business, boat, and RV needs, with more than 2.9 million units nationwide.
#InsideEXR #ExtraSpaceStorage #DataScience
What can self storage learn from the pricing and analytics systems used in airlines and hotels? In episode nine of the Inside Extra Space Storage podcast, McKall Morris sits down with Chandra Maddukuri, SVP of Revenue Management and Data Science at Extra Space Storage, to discuss how that experience helped shape the company’s data and revenue management capabilities.
Maddukuri explains how artificial intelligence and machine learning support pricing, customer acquisition, and operational efficiency across more than 4,200 properties. He also shares how his team used A/B testing to inform the Life Storage brand integration, why data literacy matters for leaders, what he looks for when hiring data scientists, and how a high-performing culture encourages people to keep learning.
Follow the podcast:
Apple Podcasts: podcasts.apple.com/us/podcast/inside-extra-space-storage
Spotify: open.spotify.com/show/6EWXGUBUXbfkF4KiEVm67B
Explore more:
Read the full episode: extraspace.com/inside-exr/podcast/s1-e9-chandra-maddukuri-data-science
Apply to Extra Space Storage: careers.extraspace.com
Find storage facilities near you: extraspace.com/storage/facilities
00:00 About Inside Extra Space Storage Podcast
00:37 Meet Chandra Maddukuri, SVP of Revenue Management & Data Science
01:21 Extra Space Storage’s Data Strategy & AI Platform
03:05 How AI Is Changing Operations & What’s Next
04:50 Maddukuri’s Career Path From Airlines to Self Storage
05:46 Why Maddukuri Has Stayed at Extra Space Storage For 16 Years
07:28 What EXR Looks for When Hiring Data Scientists
08:46 Revenue Management Innovation & Digital Storage Unit Mapping
11:22 Testing Philosophy: Learning from Wins & Losses
12:13 Data Literacy as a Leadership Skill
13:30 The Life Storage Dual Brand Testing Data
16:33 Career Advice for Data Scientists
17:56 Chess, Stress Relief, & Closing Thoughts
About Extra Space Storage
Extra Space Storage owns and/or operates more than 4,200 self storage properties in 423 states and Washington, D.C. The company offers secure, conveniently located storage solutions for personal, business, boat, and RV needs, with more than 2.9 million units nationwide.
#InsideEXR #ExtraSpaceStorage #DataScience
