Uploaded April 2026 | Updated September 2026, 3 weeks ago

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Hear from Mark Hutchins, Cisco IT director, as he shares how Cisco’s service operations and enterprise operations center team uses observability data and insights from Splunk and ThousandEyes to minimize business disruption and support rapid innovation.

Discover how Cisco IT transformed its observability approach—moving from reactive to proactive incident prevention, reducing risk, and delivering secure, reliable service operations to empower ongoing transformation and digital resilience.

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Discover how Cisco is transforming industries with cutting-edge technology and business-driven innovation.

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