How Agentic AI Changes The Workplace — With Jacqui Canney and Kellie Romack @Alex.kantrowitz

Uploaded May 2026 | Updated September 2026, 9 hours ago

Kellie Romack is the Chief Digital Information Officer at ServiceNow. Jacqui Canney is the Chief People & AI Enablement Officer at ServiceNow. The two join the show for a facts-based conversation about AI automation in the workplace, recorded at ServiceNow's Knowledge conference in Las Vegas. Tune in to hear how each has automated work with AI, what the resulting shifts in their employees' work has looked like, and how managers should think about the technology. This is a evidenced-based, high-energy conversation with two leaders actually doing the work, a compelling look into what the future might bring for the rest of us.

This interview is sponsored by ServiceNow. To learn more about our Brand Spotlight program, please email bigtechnologypodcast@gmail.com

How Agentic AI Changes The Workplace — With Jacqui Canney and Kellie Romack

Metas Biggest AI Mistake Which Killed Their Pipeline

Smart Distillation vs. Dumb Distillation — The Difference No Ones Explaining

How China Caught U.S. AI — With Grace Shao

Greg Brockman on Why ChatGPT Voice Still Feels Frustrating

Predicting the SpaceX, OpenAI, and Anthropic IPOs — With Dick Costolo

A Sober Conversation About AI Existential Risk — With Nate Soares

Should Software Companies Embrace AI or fight it? — With Asana Chief Product Officer Arnab Bose

AIs Research Frontier: Memory, World Models, & Planning — With Joelle Pineau

OpenAI’s $50 Billion Fundraise, AI Advertising Game Theory, Apple’s AI Wearable Pin

How Much Does the AI Industry Actually Owe?