Uploaded November 2022 | Updated September 2026, 2 hours ago
*Use it. Fix it. Love it.*
We believe in repairing, rather than replacing. We really want you to take good care of the products you buy from us! So that you can use them season after season, year after year. Maybe the things you already have just need a little love? That’s why we are offering free Helsport gear repairs this November.
If you have a tear in your tent, need a new zipper, or need to fix the guy-lines. Don’t hesitate to contact us!
*Here’s what to do:*
• You have to have a Norwegian address.
• Use the customer support link to submit the request. Please send some pictures of the damage, as this makes it easier for Tobias on Customer Support to help you.
• Use the codeword #fixit to mark your request.
• When the request is submitted we will answer you as soon as possible to give you further information.
And just so you know: Jannicke is the only one working in our repair center in Trondheim. She works really hard and will do her best to support you. However, she also needs fresh air every now and then, so we appreciate your patience.
Thank you for using nature, taking care of it and loving everything it has to offer!
Submit here:
support.helsport.com/hc/no/requests/new
*Use it. Fix it. Love it.*
We believe in repairing, rather than replacing. We really want you to take good care of the products you buy from us! So that you can use them season after season, year after year. Maybe the things you already have just need a little love? That’s why we are offering free Helsport gear repairs this November.
If you have a tear in your tent, need a new zipper, or need to fix the guy-lines. Don’t hesitate to contact us!
*Here’s what to do:*
• You have to have a Norwegian address.
• Use the customer support link to submit the request. Please send some pictures of the damage, as this makes it easier for Tobias on Customer Support to help you.
• Use the codeword #fixit to mark your request.
• When the request is submitted we will answer you as soon as possible to give you further information.
And just so you know: Jannicke is the only one working in our repair center in Trondheim. She works really hard and will do her best to support you. However, she also needs fresh air every now and then, so we appreciate your patience.
Thank you for using nature, taking care of it and loving everything it has to offer!
Submit here:
support.helsport.com/hc/no/requests/new
