Uploaded May 2020 | Updated September 2026, 2 weeks ago

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During the COVID-19 crisis, we know many Victorians are doing it tough. We want people to know these free services are here to help.

Watch this panel discussion to find out about the types of complaints they deal with every day and how they can help you access justice.

Participants:
Cynthia Gebert | Energy and Water Ombudsman
Deborah Glass | Victorian Ombudsman
Judi Jones | Telecommunications Industry Ombudsman
John Price | Lead Ombudsman, Insurance | Australian Financial Complaints Authority

Facilitated by Lynne Haultain | Executive Director | Victorian Law Foundation.