Uploaded November 2016 | Updated September 2026, 15 hours ago

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Watch this video to help you debug Bluetooth connection issues between your Halo Sport Headset and your iOS Device. For a list of supported iOS devices visit support.haloneuro.com/hc/en-us/articles/231453748


Press and hold the silver button on the right ear cup of the device. The indicator light will fade away and then come back blinking green. When it starts to blink green again, let go of the button. Now, attempt to reconnect to your Halo Sport headset.


If you are still experiencing issues, go to your Bluetooth settings, select the ‘i’ next to your Halo Sport headset in the device list and then ‘Forget this device’. Then, open the Halo Sport app and re-attempt connection.


For more help, visit support.haloneuro.com or send an e-mail to support@haloneuro.com