Uploaded November 2016 | Updated September 2026, 4 hours ago

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Watch this video to help you debug Bluetooth connection issues between your Halo Sport headset and your Android Device. For a list of supported devices and operating systems, visit support.haloneuro.com/hc/en-us/articles/231453748.


The first thing to do is close out the Halo Sport app on your Android Device. After you have closed it out, press and hold the silver button on the right earcup of the Halo Sport headset. Keep holding while the indicator light fades away. When the indicator light starts to blink green again, release the button. Next, turn off the Bluetooth on your Android phone, wait a few seconds and turn it back on. Re-open the Halo Sport App and attempt to re-connect.


For more help, visit support.haloneuro.com or send an e-mail to support@haloneuro.com