Uploaded January 2025 | Updated September 2026, 2 weeks ago

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This video was made by the MTA's Customer Communications Team. We do more than just video and digital screens, we also talk to you 24/7 online and in person. Find out more about what we do.

Our website:
new.mta.info

MTA Apps:
new.mta.info/guides/apps

WhatsApp Info:
new.mta.info/press-release/mta-new-york-city-transit-now-using-whatsapp-to-communicate-with-customers