Uploaded August 2022 | Updated September 2026, 1 minute ago

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Case Study: evolvtechnology.com/resources/case-studies/georgia-aquarium-transforms-guest-experience-with-evolv-technology
Ticketed Venues Page: evolvtechnology.com/industries/ticketed-venues
Homepage: evolvtechnology.com

At the Georgia Aquarium, the guest experience was detrimentally impacted by the manual and outdated magnetometer security systems that welcomed more than 2.5 million guests a year. With tons of guest feedback expressing their frustration with security queues, the aquarium implemented Evolv Express, which enabled them to achieve the following:

-Improve guest experience scores from 4.0 to 4.6 (scale of 5)
-Shrink security system lobby footprint by 50%
-Optimize operations and marketing programs with guest tracking
-Reduce security staff attrition - saving time and budget for training and onboarding
-Reallocate 50% of security staff to other areas in the aquarium

Hear from them on their experience using Evolv Express®
#aquariums #ticketedvenues #venuesecurity

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