IBM Technology | Generative AI in the Network Operations Center (NOC) @IBMTechnology | Uploaded May 2024 | Updated October 2024, 1 day ago.
Take an interactive trial of watsonx.ai → https://ibm.biz/Bdmzdh
Get the guide to AI for customer service → https://ibm.biz/BdmzdV
Have you experienced frustrating interactions when calling customer care? In this video, Sai Gorti and Sharath Prasad discuss how you can say goodbye to long waits and repetitive explanations. Discover how large language models can revolutionize call interactions, providing agents with instant insights, personalized recommendations, and efficient trouble ticketing.
Take an interactive trial of watsonx.ai → https://ibm.biz/Bdmzdh
Get the guide to AI for customer service → https://ibm.biz/BdmzdV
Have you experienced frustrating interactions when calling customer care? In this video, Sai Gorti and Sharath Prasad discuss how you can say goodbye to long waits and repetitive explanations. Discover how large language models can revolutionize call interactions, providing agents with instant insights, personalized recommendations, and efficient trouble ticketing.