Uploaded December 2025 | Updated September 2026, 3 weeks ago

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GeekWire Studios: AWS re:Invent Spotlight | Zendesk

Zendesk powers exceptional service for every person on the planet. As a leader in AI-powered service, we offer the Zendesk Resolution Platform, designed to redefine customer experience with advanced tools that integrate AI Agents, a comprehensive knowledge graph, actions and integrations, governance and control, measurement and insights, and human expertise. Our purpose-built platform enhances service by combining automation and human insight for seamless interactions. Easy to use, easy to scale, and easy to get value from, Zendesk helps companies strengthen relationships, improve efficiency, and grow.

Ram Naidu
VP Solutions Consulting - Americas


Steph Stricklen
Host
GeekWire Studios

Learn more at zendesk.com and geekwire.com/awsreinvent