Uploaded February 2026 | Updated September 2026, 3 weeks ago
How can technology support people doing some of the most important work in our communities? In this interview, Shawn Rubbin of PSI Family Services, Acumatica’s Impact Customer of the Year, shares how modern systems can quietly empower mission-driven organizations to focus more on people and less on paperwork.
PSI Family Services exists to support children, families, and communities through critical behavioral health and support programs. Shawn reflects on the organization’s ERP selection process and why Acumatica stood out as a partner that understood the importance of flexibility, trust, and accountability in a nonprofit environment. For PSI, the goal was never technology for technology’s sake. It was finding a system that could remove friction, provide clarity, and support the people behind the mission.
Looking ahead, Shawn discusses the role technology can play in strengthening nonprofit sustainability and impact. For nonprofit leaders and mission-driven organizations, this conversation offers a hopeful, grounded perspective on how the right technology can amplify human impact.
How can technology support people doing some of the most important work in our communities? In this interview, Shawn Rubbin of PSI Family Services, Acumatica’s Impact Customer of the Year, shares how modern systems can quietly empower mission-driven organizations to focus more on people and less on paperwork.
PSI Family Services exists to support children, families, and communities through critical behavioral health and support programs. Shawn reflects on the organization’s ERP selection process and why Acumatica stood out as a partner that understood the importance of flexibility, trust, and accountability in a nonprofit environment. For PSI, the goal was never technology for technology’s sake. It was finding a system that could remove friction, provide clarity, and support the people behind the mission.
Looking ahead, Shawn discusses the role technology can play in strengthening nonprofit sustainability and impact. For nonprofit leaders and mission-driven organizations, this conversation offers a hopeful, grounded perspective on how the right technology can amplify human impact.
