Uploaded December 2022 | Updated September 2026, 1 hour ago
In her third Annual Report, the Commissioner reflects optimistically on the achievements of her French Language Services Unit within the Ombudsman’s Office, which has resolved more than 1,000 cases since May 2019.
The Commissioner takes stock of all her recommendations to date in this report, noting that all have been well received by the government, and two have been implemented: All Amber Alerts are now bilingual, and the Minister of Francophone Affairs now reports annually to the Legislature on her ministry’s activities. On the latter, however, the Commissioner notes that the French language services plans expected from all ministries in April this year are still in progress.
The Commissioner makes two new recommendations in this report, based on the 277 cases (complaints and inquiries) received by the French Language Services Unit between October 1, 2021 and September 30, 2022, and issues arising from them:
• Regulation 398/93, which lists organizations designated to provide French language services, is so outdated that it is “an obstacle to accessing services in French in several sectors, including health, child care, education, social and community services and long-term care,” the Commissioner’s report says. She calls on the Ministry of Francophone Affairs to provide her with a plan to modernize the regulation.
• Job postings in the public service are only posted in French for jobs that are designated as bilingual, which effectively means “the government does not communicate all of its employment opportunities to Francophones,” even though it has committed to expanding its bilingual workforce, the Commissioner points out. She recommends the Treasury Board Secretariat review employment policies to ensure more jobs are posted in French.
ombudsman.on.ca/resources/reports-and-case-summaries/annual-reports/2021-2022-annual-report-of-the-french-language-services-commissioner-of-ontario
NOTE : The original French audio has been voiced over in English by the Legislative Assembly of Ontario's interpreter. English subtitles are available.
In her third Annual Report, the Commissioner reflects optimistically on the achievements of her French Language Services Unit within the Ombudsman’s Office, which has resolved more than 1,000 cases since May 2019.
The Commissioner takes stock of all her recommendations to date in this report, noting that all have been well received by the government, and two have been implemented: All Amber Alerts are now bilingual, and the Minister of Francophone Affairs now reports annually to the Legislature on her ministry’s activities. On the latter, however, the Commissioner notes that the French language services plans expected from all ministries in April this year are still in progress.
The Commissioner makes two new recommendations in this report, based on the 277 cases (complaints and inquiries) received by the French Language Services Unit between October 1, 2021 and September 30, 2022, and issues arising from them:
• Regulation 398/93, which lists organizations designated to provide French language services, is so outdated that it is “an obstacle to accessing services in French in several sectors, including health, child care, education, social and community services and long-term care,” the Commissioner’s report says. She calls on the Ministry of Francophone Affairs to provide her with a plan to modernize the regulation.
• Job postings in the public service are only posted in French for jobs that are designated as bilingual, which effectively means “the government does not communicate all of its employment opportunities to Francophones,” even though it has committed to expanding its bilingual workforce, the Commissioner points out. She recommends the Treasury Board Secretariat review employment policies to ensure more jobs are posted in French.
ombudsman.on.ca/resources/reports-and-case-summaries/annual-reports/2021-2022-annual-report-of-the-french-language-services-commissioner-of-ontario
NOTE : The original French audio has been voiced over in English by the Legislative Assembly of Ontario's interpreter. English subtitles are available.
