Uploaded July 2026 | Updated September 2026, 2 weeks ago
Joe's Free Book: joesfreebook.com
If you’d like to join world-renowned Entrepreneurs at the next Genius Network® Event – then apply today for your invitation to attend at geniusnetwork.com/event/.
The world's top experts in negotiation, psychology, sales, and leadership share their greatest frameworks for navigating high-stakes situations. From former FBI hostage negotiator Chris Voss to legendary businessman Harvey Mackay, attention expert Dr. Edward Hallowell, and Katy Kvalvik. This video is a masterclass in human connection and peak performance.
You will learn how to turn around failing relationships, command and keep people's attention, frame your offers to double your sales, and mentally process adversity so you never stay stuck.
Key Takeaways:
• The "That's Right" Turnaround: Chris Voss explains how summarizing the other side's facts until they say "that's right" instantly diffuses anger and turns bad situations around.
• The "Pre-suasion" Advantage: Based on Robert Cialdini's work, what you present first changes how people experience what comes next. Using small commitments (like a $7 tripwire) can drastically reframe a buyer's mindset and double conversions.
• Mastering Attention (SEARCH & SIN): Dr. Edward Hallowell reveals how to grab attention (Scare, Excite, Attack, Reassure, Charm, Help) and hold it using Structure, Interaction, and Novelty.
• The Mackay 66: Harvey Mackay’s legendary strategy of finding out 66 personal details about a client. By humanizing your sales approach and expecting nothing in return, you build unbreakable bonds.
• The 3-Day Adversity Pause: Mary Morrissey shares her life-changing framework for bad news: "It is what it is. Harvest the good. Leave the rest." Waiting three days before reacting allows you to find the hidden opportunity.
• Customer Obsession & Problem Solvers: A look inside Netflix and Warby Parker’s cultures, showing why the best hires are the ones who get excited by incredibly difficult challenges.
• Directness with Compassion: Amy Chan and Chris Voss discuss the psychology of breakups, emphasizing that ripping the band-aid off directly is much kinder than letting things linger.
Timestamps
00:00 – Chris Voss: The ultimate turnaround move and the power of "That's right"
11:02 – Chris Voss: Why relentlessness outpaces a quick launch
20:57 – Amy Chan & Chris Voss: Breakup bootcamp, the 60-day no-contact rule, and relationship negotiation
30:22 – Chris Voss: Finding leverage and negotiating with terrorists
33:00 – The 3 pillars of high-stakes communication: Breathe, Listen, and Connect
47:55 – Dr. Edward Hallowell: How to command attention and the "Sensational Six" for your energy
1:03:17 – The power of Pre-suasion: How framing and the "Mind Over Milkshake" study can double your sales
1:13:57 – Harvey Mackay: The Mackay 66 and why perfect practice makes perfect
1:25:08 – Corporate culture: Customer obsession and hiring people who love hard problems
1:35:54 – Mary Morrissey: "It is what it is. Harvest the good. Leave the rest."
Ready for more Genius Network training and inspiration? 🚩SUBSCRIBE 🚩 to the YouTube Channel here: goo.gl/0mX9id
==============================================
Connect with me:
👉🏽 Follow Joe Polish:
Facebook: goo.gl/opG8L7
Twitter: goo.gl/CkUzNa
Instagram: goo.gl/1BZj32
Joe's Free Book: joesfreebook.com
If you’d like to join world-renowned Entrepreneurs at the next Genius Network® Event – then apply today for your invitation to attend at geniusnetwork.com/event/.
The world's top experts in negotiation, psychology, sales, and leadership share their greatest frameworks for navigating high-stakes situations. From former FBI hostage negotiator Chris Voss to legendary businessman Harvey Mackay, attention expert Dr. Edward Hallowell, and Katy Kvalvik. This video is a masterclass in human connection and peak performance.
You will learn how to turn around failing relationships, command and keep people's attention, frame your offers to double your sales, and mentally process adversity so you never stay stuck.
Key Takeaways:
• The "That's Right" Turnaround: Chris Voss explains how summarizing the other side's facts until they say "that's right" instantly diffuses anger and turns bad situations around.
• The "Pre-suasion" Advantage: Based on Robert Cialdini's work, what you present first changes how people experience what comes next. Using small commitments (like a $7 tripwire) can drastically reframe a buyer's mindset and double conversions.
• Mastering Attention (SEARCH & SIN): Dr. Edward Hallowell reveals how to grab attention (Scare, Excite, Attack, Reassure, Charm, Help) and hold it using Structure, Interaction, and Novelty.
• The Mackay 66: Harvey Mackay’s legendary strategy of finding out 66 personal details about a client. By humanizing your sales approach and expecting nothing in return, you build unbreakable bonds.
• The 3-Day Adversity Pause: Mary Morrissey shares her life-changing framework for bad news: "It is what it is. Harvest the good. Leave the rest." Waiting three days before reacting allows you to find the hidden opportunity.
• Customer Obsession & Problem Solvers: A look inside Netflix and Warby Parker’s cultures, showing why the best hires are the ones who get excited by incredibly difficult challenges.
• Directness with Compassion: Amy Chan and Chris Voss discuss the psychology of breakups, emphasizing that ripping the band-aid off directly is much kinder than letting things linger.
Timestamps
00:00 – Chris Voss: The ultimate turnaround move and the power of "That's right"
11:02 – Chris Voss: Why relentlessness outpaces a quick launch
20:57 – Amy Chan & Chris Voss: Breakup bootcamp, the 60-day no-contact rule, and relationship negotiation
30:22 – Chris Voss: Finding leverage and negotiating with terrorists
33:00 – The 3 pillars of high-stakes communication: Breathe, Listen, and Connect
47:55 – Dr. Edward Hallowell: How to command attention and the "Sensational Six" for your energy
1:03:17 – The power of Pre-suasion: How framing and the "Mind Over Milkshake" study can double your sales
1:13:57 – Harvey Mackay: The Mackay 66 and why perfect practice makes perfect
1:25:08 – Corporate culture: Customer obsession and hiring people who love hard problems
1:35:54 – Mary Morrissey: "It is what it is. Harvest the good. Leave the rest."
Ready for more Genius Network training and inspiration? 🚩SUBSCRIBE 🚩 to the YouTube Channel here: goo.gl/0mX9id
==============================================
Connect with me:
👉🏽 Follow Joe Polish:
Facebook: goo.gl/opG8L7
Twitter: goo.gl/CkUzNa
Instagram: goo.gl/1BZj32
