Uploaded July 2024 | Updated September 2026, 1 hour ago
As part of a $230 million renovation project aimed at transforming the
fan experience, Footprint Center recognized the need to modernize its
security screening process. “Our renovation project was a perfect time for
us to tackle a new security screening approach,” says Ralph Marchetta,
GM at Footprint Center. “We wanted a security screening solution that
could provide a high level of safety and security while also creating a more
welcoming and frictionless entry experience for guests.”
Through implementing the Express, the Phoenix Suns were able to:
- Create a more welcoming, frictionless, and less stressful screening process for all guests and staff
- Optimize security staff operations, empowering them to focus on customer service and other guest experience functions
- Leverage Evolv Insights analytics to track screening performance, make operational improvements, and share updates with leadership
As part of a $230 million renovation project aimed at transforming the
fan experience, Footprint Center recognized the need to modernize its
security screening process. “Our renovation project was a perfect time for
us to tackle a new security screening approach,” says Ralph Marchetta,
GM at Footprint Center. “We wanted a security screening solution that
could provide a high level of safety and security while also creating a more
welcoming and frictionless entry experience for guests.”
Through implementing the Express, the Phoenix Suns were able to:
- Create a more welcoming, frictionless, and less stressful screening process for all guests and staff
- Optimize security staff operations, empowering them to focus on customer service and other guest experience functions
- Leverage Evolv Insights analytics to track screening performance, make operational improvements, and share updates with leadership
