Uploaded May 2026 | Updated September 2026, 3 weeks ago
If your HP printer won’t print or scan after a Windows 11 update or upgrade, this video shows the fastest fixes: restart your PC, uninstall and reinstall the printer software/driver (then add the printer again), and use System Restore if the problem started after the update.
What you will learn:
Why a Windows 11 restart might resolve the issue
How to remove and then re-add the printer software
When to use System Restore for printing problems after an update
Top questions answered by this video:
-Why can’t I print or scan after a Windows 11 update or upgrade?
After a Windows 11 update or upgrade, printer problems might be caused by an incomplete update or printer software that doesn’t work correctly with the new Windows 11 update. To resolve the issue, follow the steps in this video to restart Windows and reinstall the printer software.
-My HP printer stopped printing after upgrading to Windows 11 – what should I do first?
The first step is to restart your computer. If you still have an issue, then follow the steps in this video to remove and re-add the printer software or use System Restore.
-How do I uninstall and then reinstall printer drivers for my HP printer?
Follow the steps in this video to uninstall the drivers and the printer from Windows 11 and then reinstall the latest HP printer driver.
-Where do I get the latest HP printer software for my printer?
You can get the latest HP printer software by going to start.hp.com/install, installing the HP app, then adding the printer in the app.
-What should I do if reinstalling the printer software doesn’t fix the problem?
If printing issues continue after reinstalling the software, try using System Restore. System Restore can return Windows 11 to a previous state before the update or upgrade that caused the printing issue.
Chapters:
00:00 - Introduction
00:26 - Restart your computer
00:57 - Reinstall the printer software
02:59 - Install the HP app and add the printer
03:47 - Perform a system restore
For other helpful videos go to youtube.com/hpsupport.
More support options for your HP device are available at hp.com/support.
For step-by-step guidance, connect with our Virtual Agent: virtualagent.hpcloud.hp.com/?botClient=social&botSubClient=YouTube&cc=us&lc=en
Continue the Conversation:
SUPPORT FORUM: https://hp.care/SupportForums
FACEBOOK: facebook.com/HPSupport
X: https://x.com/HP
INSTAGRAM: instagram.com/hp
LINKEDIN: linkedin.com/company/hp
SUBSCRIBE: youtube.com/HPSupport
SHOP NOW: hp.com
HP PARTS STORE: parts.hp.com
About HP:
HP Inc. creates technology that makes life better for everyone everywhere - every person, every organization, and every community around the globe. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze.
This video was produced by HP.
#HPSupport #HPPrinters #Win11Upgrade #Windows11 #PrintingProblems #PrinterTroubleshooting #HP
Fix an HP printer that won’t print after a Windows 11 update or upgrade | HP Printers | HP Support
youtu.be/ldg_EK5SiZE
If your HP printer won’t print or scan after a Windows 11 update or upgrade, this video shows the fastest fixes: restart your PC, uninstall and reinstall the printer software/driver (then add the printer again), and use System Restore if the problem started after the update.
What you will learn:
Why a Windows 11 restart might resolve the issue
How to remove and then re-add the printer software
When to use System Restore for printing problems after an update
Top questions answered by this video:
-Why can’t I print or scan after a Windows 11 update or upgrade?
After a Windows 11 update or upgrade, printer problems might be caused by an incomplete update or printer software that doesn’t work correctly with the new Windows 11 update. To resolve the issue, follow the steps in this video to restart Windows and reinstall the printer software.
-My HP printer stopped printing after upgrading to Windows 11 – what should I do first?
The first step is to restart your computer. If you still have an issue, then follow the steps in this video to remove and re-add the printer software or use System Restore.
-How do I uninstall and then reinstall printer drivers for my HP printer?
Follow the steps in this video to uninstall the drivers and the printer from Windows 11 and then reinstall the latest HP printer driver.
-Where do I get the latest HP printer software for my printer?
You can get the latest HP printer software by going to start.hp.com/install, installing the HP app, then adding the printer in the app.
-What should I do if reinstalling the printer software doesn’t fix the problem?
If printing issues continue after reinstalling the software, try using System Restore. System Restore can return Windows 11 to a previous state before the update or upgrade that caused the printing issue.
Chapters:
00:00 - Introduction
00:26 - Restart your computer
00:57 - Reinstall the printer software
02:59 - Install the HP app and add the printer
03:47 - Perform a system restore
For other helpful videos go to youtube.com/hpsupport.
More support options for your HP device are available at hp.com/support.
For step-by-step guidance, connect with our Virtual Agent: virtualagent.hpcloud.hp.com/?botClient=social&botSubClient=YouTube&cc=us&lc=en
Continue the Conversation:
SUPPORT FORUM: https://hp.care/SupportForums
FACEBOOK: facebook.com/HPSupport
X: https://x.com/HP
INSTAGRAM: instagram.com/hp
LINKEDIN: linkedin.com/company/hp
SUBSCRIBE: youtube.com/HPSupport
SHOP NOW: hp.com
HP PARTS STORE: parts.hp.com
About HP:
HP Inc. creates technology that makes life better for everyone everywhere - every person, every organization, and every community around the globe. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze.
This video was produced by HP.
#HPSupport #HPPrinters #Win11Upgrade #Windows11 #PrintingProblems #PrinterTroubleshooting #HP
Fix an HP printer that won’t print after a Windows 11 update or upgrade | HP Printers | HP Support
youtu.be/ldg_EK5SiZE
