First Encounter with Pepper: an efficient ground attendant ✈ @MaxtronicsRobotics
First Encounter with Pepper: an efficient ground attendant ✈  @MaxtronicsRobotics
Uploaded June 2019 | Updated September 2026, 26 minutes ago
[#TRAVEL] Consumers' emotional engagement is at the core of the strategy for the use of humanoid robots in travel & hospitality. Pepper and NAO easily create an empathetic link with travellers and guests by their eye-catching appearances, moderate sizes and humanoid behaviours.

Why use humanoid robots in the Travel sector?

πŸ‘‰ Proactive engagement
Our robots call travellers and guests' attention, initiate interaction by voice and animated expression, or pro-actively go towards people to start conversations.

πŸ‘‰ Communication on-the-fly
Being connected, our robots are able to search the latest information at a centralized level, generate, update and adapt their behaviour and content to fit local conditions and audience.

πŸ‘‰ Cognitive computing
Taking advantage of the embedded and cloud-based services, our robots can have continuously evolving behaviours to interact travellers and guests based on their real time analysis results.

Learn more here: softbankrobotics.com/emea/en/industries/tourism
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First Encounter with Pepper: an efficient ground attendant ✈

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