Uploaded June 2026 | Updated September 2026, 1 week ago
How does a leading e-commerce logistics platform eliminate "where is my order?" support tickets? Whether you run an e-commerce platform or manage high-volume shipping, real-time logistics data is crucial for keeping merchants and customers happy.
Hear how Segmail integrated FedEx Integrated Visibility (webhooks) to make their tracking data flow 99% faster—dropping status updates from 15 minutes to under 5 seconds, lowering support tickets by 35%, and cutting cloud costs by 30%!
Discover how FedEx webhooks can transform your business. Learn more about FedEx Digital Solutions: fedex.com/en-us/digital.html
Scale smarter with FedEx Integrated Visibility: fedex.com/en-us/digital/premium-features/integrated-visibility.html
CHAPTERS
0:00 - The E-commerce Tracking Problem
0:42 - Segmail & Avera's Growth
1:04 - Integrating FedEx Webhooks for Near-Real-Time Data
1:25 - The Results: 99% Faster Data & 35% Fewer Su2:02 - How FedEx Helps E-commerce Businesses Scale
How does a leading e-commerce logistics platform eliminate "where is my order?" support tickets? Whether you run an e-commerce platform or manage high-volume shipping, real-time logistics data is crucial for keeping merchants and customers happy.
Hear how Segmail integrated FedEx Integrated Visibility (webhooks) to make their tracking data flow 99% faster—dropping status updates from 15 minutes to under 5 seconds, lowering support tickets by 35%, and cutting cloud costs by 30%!
Discover how FedEx webhooks can transform your business. Learn more about FedEx Digital Solutions: fedex.com/en-us/digital.html
Scale smarter with FedEx Integrated Visibility: fedex.com/en-us/digital/premium-features/integrated-visibility.html
CHAPTERS
0:00 - The E-commerce Tracking Problem
0:42 - Segmail & Avera's Growth
1:04 - Integrating FedEx Webhooks for Near-Real-Time Data
1:25 - The Results: 99% Faster Data & 35% Fewer Su2:02 - How FedEx Helps E-commerce Businesses Scale
